SOS – payment error
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Hello, I have a problem… We live in Hungary. Hungarian forint… – HUF as payment But it says in the error log: india
I was also told by the stripe that it was not their fault, I should contact you. In the general settings – Hungarian language, Hungarian time zone. In Woocommerce settings: HUF – HUF is the currency…====End Log==== 2024-02-29T22:06:30+00:00 DEBUG ====Stripe Version: 8.0.0==== ====Start Log==== Error: stdClass Object ( [error] => stdClass Object ( [message] => India recurring payment mandates can only be requested for the following currencies: [inr, usd, eur, gbp, sgd, cad, chf, sek, aed, jpy, nok, myr, hkd]. [request_log_url] => https://dashboard.stripe.com/logs/req_AJZvQ3gxiKna6P?t=1709244389 [type] => invalid_request_error ) ) ====End Log====` ### WordPress Environment ### WordPress address (URL): https://klub.mzviktor.hu Site address (URL): https://klub.mzviktor.hu WC Version: 8.6.1 REST API Version: ? 8.6.1 WC Blocks Version: ? 11.8.0-dev Action Scheduler Version: ? 3.7.1 Log Directory Writable: ? 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HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Webshop f?oldal: #9 - /uzlet/ Kosár: #10 - /kosar/ Pénztár: #11 - /penztar/ Fiókom: #12 - /fiokom/ általános Szerz?dési Feltételek: #294 - /altalanos-szerzodesi-feltetelek/ ### Theme ### Name: Hello Elementor Child Version: 2.0.0 Author URL: https://elementor.com/ Child Theme: ? Parent Theme Name: Hello Elementor Parent Theme Version: 3.0.1 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ? ### Templates ### Overrides: – ### El?fizetés ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://klub.mzviktor.hu Subscriptions-core Library Version: 6.8.0 Subscription Statuses: trash: 4 wc-active: 50 wc-pending-cancel: 1 wc-pending: 3 wc-on-hold: 2 wc-cancelled: 72 WooCommerce Account Connected: ? No Custom Retry Rules: ? 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Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: Magyarország ### Subscriptions by Payment Gateway ### other: wc-active: 46 wc-cancelled: 70 wc-pending-cancel: 1 Stripe: trash: 4 wc-active: 4 wc-cancelled: 1 wc-on-hold: 2 wc-pending: 3 ### Payment Gateway Support ### Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-03-01 10:15:02 +01:00 Options: ? Notes: 92 Onboarding: - ### Action Scheduler ### Teljesítve: 9?321 Oldest: 2024-01-30 09:41:25 +0100 Newest: 2024-03-01 06:18:03 +0100 Sikertelen: 1?366 Oldest: 2023-09-04 16:22:09 +0200 Newest: 2024-03-01 00:30:23 +0100 Függ?ben: 71 Oldest: 2024-03-01 06:20:03 +0100 Newest: 2024-11-28 11:00:11 +0100 ### Status report information ### Generated at: 2024-03-01 06:18:49 +01:00 `
Viewing 11 replies - 1 through 11 (of 11 total)
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Hello @anastas10s,
Yes, this is the 8.0.0.
To clarify, did you already have a chance to test with temporarily disabling it, and see if the issue persists, or otherwise?
I disabled the plugin. (Loco Translate) but the pay is not good now either.
Same error in this post:
https://www.ads-software.com/support/topic/errors-with-subscriptions-country-and-start-date/Normal payment works, but subscription does not.
2024-03-01T05:35:11+00:00 Hibakeresés
====Stripe Version: 8.0.0====
====Start Log====
payment_intents request: Array
(
[amount] => 100000
[currency] => huf
[description] => Megoldásk?zpontú Matek Klub – Rendelés 7749
[metadata] => Array
(
[customer_name] =>
[customer_email] =>
[order_id] => 7749
[site_url] => https://klub.mzviktor.hu
[payment_type] => recurring
[save_payment_method] => true
)[capture_method] => automatic [payment_method_types] => Array ( [0] => card ) [payment_method] => pm_1OpHQNFhvQUHHkaBoroFbu9l [setup_future_usage] => off_session [customer] => cus_PeaS8MMfeI5jaL [payment_method_options] => Array ( [card] => Array ( [mandate_options] => Array ( [amount_type] => fixed [interval] => month [interval_count] => 1 [amount] => 100000 [reference] => 7749 [start_date] => 1709271310 [supported_types] => Array ( [0] => india ) ) ) )2024-03-01T05:35:11+00:00 Hibakeresés
====Stripe Version: 8.0.0====
====Start Log====
payment_intents request: Array
(
[amount] => 100000
[currency] => huf
[description] => Megoldásk?zpontú Matek Klub – Rendelés 7749
[metadata] => Array
(
[customer_name] =>
[customer_email] =>
[order_id] => 7749
[site_url] => https://klub.mzviktor.hu
[payment_type] => recurring
[save_payment_method] => true
)[capture_method] => automatic [payment_method_types] => Array ( [0] => card ) [payment_method] => pm_1OpHQNFhvQUHHkaBoroFbu9l [setup_future_usage] => off_session [customer] => cus_PeaS8MMfeI5jaL [payment_method_options] => Array ( [card] => Array ( [mandate_options] => Array ( [amount_type] => fixed [interval] => month [interval_count] => 1 [amount] => 100000 [reference] => 7749 [start_date] => 1709271310 [supported_types] => Array ( [0] => india ) ) ) )?? hey @szilard21
Thank you for reaching back, with further details on this.
I tried replicating this, with a test site of mine, running only the WooCommerce (version 8.6.1) and Stripe (version 8.0.0) plugins.
Changed the currency to HUF first. Everything worked as expected, without any issues. Moreover, India was not recorded anywhere in the related log. Below, I am linking a screenshot, for reference.
Direct link to image: https://snipboard.io/oz8y7h.jpg To clarify, are you able to replicate this, on your end, with only the two aforementioned plugins active, or otherwise?
If yes, kindly share the related test logs, along with the site’s System Status Report (SSR) at the time of testing, for further investigation.
What I still don’t understand is why HUF 100,000 is the amount to be paid, if 1,000 is set.
This is normal, for the logs. I am linking to a couple more screenshots, below, for reference.
Direct link to image: https://snipboard.io/UBtK0q.jpg 
Direct link to image: https://snipboard.io/NtgQn2.jpg I hope this is helpful! Please let us know if you have any further questions or concerns.
We will be happy to help you further.
Viewing 11 replies - 1 through 11 (of 11 total)
- The topic ‘SOS – payment error’ is closed to new replies.
