• Resolved polina92

    (@polina92)


    Hello,

    I just tried your plugin on my staging site, for textarea field. With your updated version (of today). Change the number of rows has no effect, it remains on 6. Even after having purged the caches, this of plugin + all those I could use.

    I don’t see what could be conflicting. Are you sure it works on your side?

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Swathi_Acowebs

    (@swathiacowebs)

    Hello,

    Thanks for reaching out !
    Can you please share your product URL so that we can have a look at this!

    We had checked on our local and could not see any issues
    Please see: https://wcpa-free.demo2.acowebs.com/product/slehackovy-dort/

    Thanks,
    Acowebs Support.

    Thread Starter polina92

    (@polina92)

    Hello,

    First, sorry for late feedback.

    Question is how to make it.

    As of now, I consider the “default” version as too “high” visually, in number of rows. Staging being password protected, here image:

    https://snipboard.io/xG3hc9.jpg

    If I use Edit form, Advanced, “Rows Count”, whatever the number (eg 1 or 10), the appearance remains the same as above.

    Here, the code difference between your demo and my staging (supposedly for 10 rows):

    https://snipboard.io/ceUGwk.jpg

    Waiting for your clarifications

    Kind regards

    Thread Starter polina92

    (@polina92)

    So?

    Plugin Support Vivek Acowebs

    (@viveke)

    Appolgize for the delay in response.

    Our demo seems some modified by someone, we have added the textarea field back in the demo – https://wcpa-free.demo2.acowebs.com/product/slehackovy-dort/ , here you can see textarea with different rows count.

    We feel in your case, some external css code is overriding the size of textarea field.

    Is there anyway to share the site url, so we can check and figure out the issue.

    If you reach over acowebs website, you can directly chat with our online support team.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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