• Resolved bummero

    (@bummero)


    Hello,
    I have a page with 20 – 30 words and their pronounciation using the plugin. After adding them the page takes close to 1 minute to load. If I disable the plugin the page loads imediately. Any advice? Audio files are 50 – 70 kb in size….

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    I carried out a test using the URL above and it does take too long to load up. I know you have already tested the disabling of our plugin which speeds up the loading of the page in question. Have you also carried out a plugin/theme conflict troubleshooting test? There might be a conflict with another plugin or your theme. Are you also running a cache plugin in your site or server?

    Kind regards.

    lucydeetz

    (@lucydeetz)

    Hi @bummero

    Sorry for bothering you but I’m having the exact same issue and I already tried disabling all plugins / changing theme to no avail.

    Did you manage to fix the issue on your side, and if so, how?

Viewing 2 replies - 1 through 2 (of 2 total)
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