Refund

Hi, i know this isn’t the best place to ask for this but i have no choice.

Recently, i was charged $100 for another year of subscription with scroll sequence when i only initially wanted to pay for one year.
I was going to ask for a refund on scrollsequence.com but it only offer customer support to members who are logged in. This would be great if not for the fact that my account has been seemingly wiped from the database. I can’t log in with the password, and when i try to reset my password by sending a verification email, the email never arrives at my email. Before you ask, yes I’m 100% certain i’m using the correct email, in-fact i still have the payment confirm email i received a year ago.

If an admin would help me with my refund, that would be great

Thanks