Hooks option missing in Hestia Pro

Hello @copiaurbietorbi,

Since the hooks are only available in Hestia Pro, we cannot provide guidance regarding their functionality on the forum.

Best regards,

Irinel

Good day,

Where else then? We bought the licenceses but we didn’t renew them. Where is the space to get support for people like us? This is a quite important matter to us.

As feedback and also as a reminder, lack of support can signal to customers that the company is indifferent to their needs while damaging the brand’s reputation and credibility.

Hello @copiaurbietorbi,

Here is a better explanation on handling products without active licenses: https://docs.themeisle.com/article/1076-what-happens-if-i-do-not-renew-my-license-key

If you have any question regarding the free version of Hestia, don’t hesitate to contact us.

Have a great day ahead,

Irinel

Good day,

Thank you for the note.

As feedback, you should know that a dissatisfied customer is more likely to switch to a competitor and share their negative experience with others. This can lead to a decline in customer retention and acquisition.

Also,

When you don’t have good customer support, you lose customers, you lose sales. And lost sales equals a loss of profits.

Depending on the severity of your customer loss, the number of profits you lose as a result could have a lasting impact on the financial health of your business.

As such, today we decided to partner with other people and use other platforms and wordpress themes for our businesses.

We promise sharing our experience with others, colleagues, friends and family, but also our networks.

We promise never using your themes again, not even if they are free.

We got Hestia Pro?

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.