• Resolved gostreet1

    (@gostreet1)


    dear team please help us as fast as its possible we are facing a big error where we tried to change from geolocation with page caching support to geolocation only in woocommerce>setting>general and now we have restored our website more than 10 times to different different dates and still it the same issue in every backup the issue which we were trying to fix was the redirection of url because of geolocation page caching support when we switched today to only geolocation then redirection was stopped and everything was working fine but after 5 minutes we saw that our homepage is not working because it dont have the last url (https://gostreet.in/digital-store/?v=c86ee0d9d7ed)which comes with geolocation page caching support and as now have changed to geolocation the url is only https://gostreet.in/ and every other page is working fine just the homepage is showing errors and still when we directly open this link (https://gostreet.in/digital-store/?v=c86ee0d9d7ed) it works and when we open it as only with (https://gostreet.in/) then it dosent work and the page is literally not working

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter gostreet1

    (@gostreet1)

    This is the system status right now look beloww

    This is the system status right now look below



     WordPress Environment
    
    WordPress address (URL): https://gostreet.in<br>Site address (URL): https://gostreet.in<br>WC Version: 8.6.1<br>REST API Version: ? 8.6.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.2<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment
    
    Server Info: LiteSpeed<br>PHP Version: 8.1.27<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w
    
    SUHOSIN Installed: –<br>MySQL Version: 10.11.7-MariaDB-cll-lve<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database
    
    WC Database Version: 8.6.1<br>WC Database Prefix: wp_<br>Total Database Size: 105.39MB<br>Database Data Size: 88.41MB<br>Database Index Size: 16.98MB<br>wp_woocommerce_sessions: Data: 22.56MB + Index: 1.52MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.27MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine 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    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (27)
    
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    Shop base: #9676 - /shop/<br>Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.<br>Checkout: #3355 - /checkout-page/<br>My account: ? Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: ? Page not set Theme
    
    Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 7.4.3<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>WooCommerce Support: ? Templates
    
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    Generated at: 2024-03-09 10:13:54 +05:30<br>

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @gostreet1,

    I opened both your links, and both worked for me (however, https://gostreet.in/ redirected to https://gostreet.in/?v=c86ee0d9d7ed, with the v parameter in the URL), so I take it you’ve enabled the Geolocate with page caching support option again?

    The v=xxxx string?is expected when you enable the Geolocate with page caching support option. I see you’re working with Litespeed; so I’m leaving you with a few guides that may help you:

    As I understand you’re trying to switch from “Geolocate with page caching support” to simply “Geolocate” and you’re having issues with the pages still showing the v=xxxx string, correct?

    Can you try switching the option again and clearing your cache and let us know so we can check your site? If you have issues with your home page after making this change, can you send us a screenshot of what you see, please?

    Looking forward to your reply!
    -OP

    Thread Starter gostreet1

    (@gostreet1)

    https://www.dropbox.com/scl/fo/bonqnri76zdter82xwbq9/h?rlkey=03pzp8xliylny1wgkjqeel3xq&dl=0

    this is the link of screenshot and yes i want to keep it only on geolocate because its causing issue in search console so find me a way to fix it and it is a production website i hope you can understand we are not able to do anything at anytime we do it at night and one more thing is that after switching to geolocate we have flushed the cache from everywhere even from our CDN side we purged everything and flushed cache completely but still that didnt fixed we waited 8 hours we didnt sleep but thank god we had backups so we fixed with our backup so please find us a way to get switched without any problem

    Thread Starter gostreet1

    (@gostreet1)

    as you can see currently its 3 am 3 am here and we are changing from geolocation cache to geolocation but this time it showing the pages perfectly every page and also homepage but when i click on categories which is below the header then it loads and open the same homepage and also from any other page i visit and then i click on category its loads and open the same page from which i clicked categories and i also checked your guide and followed to purge product in litespeed setting but it didnt fixed and also sometime when i refresh the homepage it become same like in my previous reply screenshot so whats the issue here we tried our best to disable everything and flushing caches but still its causing the same issue

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @gostreet1,

    I appreciate your effort in resolving this issue by clearing the cache and following the guides we provided.

    I see you’re using the LiteSpeed Cache plugin, and your theme is overriding WooCommerce templates like the cart and checkout page. Have you tried excluding the WooCommerce pages, particularly the cart and checkout, from your cache plugin? If you haven’t, give it a shot and see if it fixes the issue.

    Also, please note that the v=xxxx string is an expected behavior when you enable the “Geolocate with page caching support” option. If you’re having issues with Google Search Console, you can try to exclude these URLs from being crawled. Here is a guide on how to do that: https://support.google.com/webmasters/answer/6062596?hl=en

    If the issue continues, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how that goes for you.

    Thread Starter gostreet1

    (@gostreet1)

    HEY TEAM
    WE HAVE CHNAGED TO ONLY GEOLOCATE AND EVERYTHING IS WORKING FINE AND THAT URL STRING IS NOT ADDED IN THE URLS ANYMORE BUT THERE IS ANOTHER ISSUE IN TAX CALCULATION AS YOU CAN SEE IN THE SCREENSHOT THE PRODUCT IS SELECTED IN 5% TAX RATE AND IN THE CHECKOUT AND CART ITS SHOWING WRONG CALCULATION ITS SHOWING 47 ISTEAD OF 50 BECAUSE ITS 5% OF 1000 SO ITS ACTUALLY SHOWING WRONG CALCULATION CAN YOU PLEASE GUIDE ME WHATS THE ISSUE AND HOW CAN I SOLVE IT

    ( https://imgur.com/a/nEq4eG6 ) LINK OF THE SCREENSHOT

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @gostreet1, I’m happy to learn that you were able to successfully switch to Geolocate only!

    Regarding your tax issue, the calculations are correct, if there’s a 5% tax on a 1k total bill (tax inclusive) it’d mean the product without tax is 952.38, then 5% of that is 47.62 which added up is 1k exactly.

    This would be the breakdown:

    Net Amount (excluding tax)

    $952.38

    Tax (5.0%)

    $47.62

    Gross Amount (including tax)

    $1,000.00

    I hope this clarifies things!

    Thanks!
    -OP

    • This reply was modified 8 months, 2 weeks ago by omarfpg a11n.
    Thread Starter gostreet1

    (@gostreet1)

    ok i think the issue is resolved and we are facing any issue right now but if we face issue in this again we will reply and open ticket again but for now everything is okk

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @gostreet1,

    I’m glad to hear that the issue has been resolved and everything is working fine now.

    Please, don’t hesitate to contact us again if you encounter any issues in the future.

    We’re here to help!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘geolocate with page catching support’ is closed to new replies.