• Resolved kejserjorn

    (@kejserjorn)


    Hello,

    I used the official Google Analytics for WooCommerce plugin to track ecommerce events.

    Is there a way to make it work with Consent Mode V2 with Complianz?

    In order to use Consent Mode I switched to Tag Manager through Complianz for analytics but that way I can’t track ecommerce events.

    Surely I’m not the only one with this request?

    I use Complianz Premium and I did file a support ticket but it seems faster to get a response here…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @kejserjorn,

    While Consent Mode in Complianz doesn’t explicitly support Analytics implementations from other plugins, you can always try whether it works for your set-up.

    You would in any case have to disable the Google Analytics for WooCommerce integration under Complianz -> Integrations -> Plugins, so that the Consent Mode fields re-appear in the Complianz Wizard.

    For further questions about the Premium plugin though, please use https://complianz.io/support/ or mail to support(at)complianz.io directly. While I would be happy to help here, we are simply not allowed to support the Premium plugin on the www.ads-software.com Forums.

    Kind regards, Jarno

    • This reply was modified 8 months, 2 weeks ago by jarnovos.
    Thread Starter kejserjorn

    (@kejserjorn)

    For further questions about the Premium plugin though, please use?https://complianz.io/support/?or mail to support(at)complianz.io directly. While I would be happy to help here, we are simply not allowed to support the Premium plugin on the www.ads-software.com Forums.

    You did answer me here in this forum after just 17 minutes. I filed a support ticket with the same question friday that hasn’t been answered yet. That doesn’t feel very premium…

    Maybe you should consider allocating more resources to premium support if you want people to use it.

Viewing 2 replies - 1 through 2 (of 2 total)
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