Testimonial Carousel widget Not Showing Star Rating

Dear @spottykay,

Thanks for reaching out to us & extremely sorry for the delayed response.

After reviewing the issue via the provided URL (https://caniondigitals.com/helicop/sample-page/), I can confirm that the testimonial stars are displaying properly. You can refer to this video (https://d.pr/v/IK9T2Z) for further clarification. Kindly clear the browser cache on your end, and hopefully, the stars will display correctly for you as well.

Let me know if there is anything else you need help with.

Best Regards,
Reju

Hey there, I have the same or a very similar issue. On this Website: https://mrprospect.de/

Just underneath we have the testimonial Element which is amazing, but the stars are not showing on the web.

Please help if possible.

Best Regards,

Benno

Hi,

I resolved the issues by going to Elementor Settings > Features tab > Looked for Inline Font Icons and set it to Inactive. That fixed the issue.

Hi spottykay,

thanks for the help. I did what you said and it made all my icons on the site to look like a rectangle. I went back to the old setting and now it works!

Dear @bennozacherl & @spottykay,

Glad to hear that your problem has been solved.

If this plugin looks good to you and our support team, maybe you can help us by giving a 5-star on www.ads-software.com?

Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market 

Best Regards,
Reju

Hi,

I have the same issue. I alread set the Inline Font Icons?to Inactive and that fixed the issue with stars in reviews but now all of the other Icons on my website are gone and show the same problem I had with reviews stars, they are not showing properly. Thoes anyone know how to fix it to have it all ??

Greetings, Natalia

• This reply was modified 3 months, 4 weeks ago by Nati.

Hello Natalia,
Have you tried disabling other plugins except Elementor and elementskit?

Hi @spottykay

Thanks for your answer ??

No, I didn’t try disabling other plugins, but I just solved this problem another way:

Elementor > Settings > Features tab > Look for Inline Font Icons and set it to Default. Then Elementor Review Widget > Style > Reviews and under “Icon” I switched from “Font Awesome” to “Unicode”.

The design of the stars has changed, but at least now the Review Stars are showing properly, and all other icons are working as well.

Good luck, everyone!

• This reply was modified 3 months, 3 weeks ago by Nati.

Good to hear that.

Dear @natalialesniewska,

I am glad to hear you got the solution. If you need any further assistance with our plugin, never hesitate to reach us. We are always here to assist you.

Best Regards,
Reju