backup fails at begining

  • Resolved pauls81

    (@pauls81)


    11 months, 3 weeks ago

    BMI-Hdu3SEvC-47399

    ERROR] [2024-03-14 08:17:11] PCLZIP_ERR_BAD_FORMAT (-10) : gzip temporary file ‘ABSPATH/wp-content/backup_path/tmp/bmi-pclzip-65f2b2873f0c7.gz’ has invalid filesize – should be minimum 18 bytes
    [ERROR] [2024-03-14 08:17:11] Er is iets misgegaan (pclzip) – back-upbestanden verwijderen…
    [STEP] [2024-03-14 08:17:11] Back-up afbreken…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @pauls81 ,

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @pauls81 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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