Images not showing in emails

  • Resolved aletheianature

    (@aletheianature)


    1 year ago

    Hello, I’ve followed the guide meticulously, ensuring all configurations for permissions, hotlinking, and more are properly set up. When sending emails via Roundcube from my domain to Gmail, images load seamlessly. However, when using the the plugin, images fail to load. I’ve verified that the permissions on the uploads folder are correctly set to 755, as per the guide, and I’ve disabled hotlinking through cPanel. Additionally, I’ve conducted a test on mail-tester.com, receiving a score of 9.9, indicating no apparent issues.

    Despite these efforts, I’m uncertain what else to investigate.

Viewing 1 replies (of 1 total)
  • Plugin Support Michael Travan

    (@michael-travan)

    Hello @aletheianature, and thanks for using our plugin. Sorry for this late reply. First of all, which sending method are you using when sending newsletters with our plugin? Smtp or directly from your WordPress website?

    Thanks,
    Michael

Viewing 1 replies (of 1 total)
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