Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @chcw,

    Thanks for reaching out!

    When you get the chance, could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?

    About this: In the past, I set a login/password protection of?https://www.datanumen.com/ai-story-generator/wp-admin/?folder to increase the security. Why it cause the form does not work?

    WPForms require some files in order for a form to be submitted, like the admin-ajax.php file. If your site requires authentication to load those files, this might cause the issue with the HTTP Auth when we try to submit the form (screenshot).

    I hope this helps!

    Thread Starter chcw

    (@chcw)

    Hi, @rsouzaam

    Thank you very much. Thank you for your reminder, I forget that. After adding the following line to .htaccess under wpadmin, the issue is sovled:

    <Files admin-ajax.php>
        Order allow,deny
        Allow from all
        Satisfy any 
    </Files>
    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @chcw,

    Great! I’m glad to hear you got that sorted, and thank you for taking the time to share your solution here.

    It looks like you’ve marked this post as resolved. If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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