Tag Manager Keeps Loading When Edit

Thanks for reaching out @neeraj55rai. With a little troubleshooting hopefully we can determine the cause and ensure you can complete setup. In order to do so, please share the following:

1. Your Site Health information. You can use this form to share privately if preferred.??
2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?

Once we have the above we can provide you with some suggestions in order to complete setup. Let me know if you have any questions with the above.

Hi,

James still waiting fro response on above.

Thanks

Thanks for sharing the additional information @neeraj55rai. From reviewing the details I suspect what may be happening could be related to your WordPress administrator account and the Google accounts used to connect Site Kit.

In order to get Tag Manager successfully connected, have you tried to disconnect the module before connecting once more (Site Kit > Settings > Tag Manager > Edit > Disconnect Tag Manager from Site Kit), or disconnecting your Google account from Site Kit before connecting once more, and then connecting the Tag Manager module?

If you haven’t tried both the above, please go ahead and do so. If the same occurs, or if you already performed these checks, please go ahead and reset Site Kit (Tools > Available Tools > Reset Site Kit). Note that by resetting, you will need to connect all previously connected modules once more. Any other users previously connected, will also have to set up the plugin once more. From reviewing your Site Health information I can see there are 2 connected users.

Let me know if you have any questions with the above.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.