Fail to login

  • Resolved msdesignfoto

    (@msdesignfoto)


    11 months, 2 weeks ago

    Hello!

    Sometimes I have issues when logging in my wp-admin. The plugin makes the reCaptcha verification and asks me to answer a question. 5+9, 7+9, etc..

    Whatever I type in, it doesn’t let me login. Like if I were using an incorrect password. Which I am sure I was not.

    I went to disable the plugin to login without that extra step, but now I don’t know if the issue is from your plugin or Wordfence (I had to disable it too).

    Thanks for the help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    Having 2 very similar plugins active (such and Wordfence and ours) is never a good idea. Exactly for the possibility of problems like you described ?? It’s not possible to debug who did what because 2 plugins are guarding the login form. Add a some caching issues to the mix and it becomes truly insolvable ?? I’d suggest keeping just one plugin, whichever feels best for you.

    Thread Starter msdesignfoto

    (@msdesignfoto)

    Ok thank you, I will do that!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Fail to login’ is closed to new replies.

Tags