Glitches in theme

  • Resolved itguy1

    (@itguy1)


    8 months, 1 week ago

    Hi there!

    We really like this Neve theme only we have a problem regarding two pages.
    When we set the new home page with customizer > homepage settings.
    And after going to that new home page the header doesn’t work nor do other function on this page.
    But after reassiging another page to home page the header start working again….

    Is there setting somewhere in neve child we should enable?

    And also on the checkout page the update button doesn’t work nor is it possible to visit the page with mobile (we have set the page layout 1,2,3 step checkout with spark which is apparently mandatory with neve).

    We have tested all plugins and codes but couldn’t find the cause, we think there’s a secret setting in neve we just can’t find…?

    Our system:
    Neve Child latest version (both child & parent theme are updated to the latest version).

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Could you please share your URL so we can see the issues?

    Thank you

    Thread Starter itguy1

    (@itguy1)

    Hi i have just mailed you the url already to [ email deleted, never post emails on this site again please ]

    Did you receive it?

    Thanks

    Hi,

    No, that email address is not mine, or have access to it.

    Please share the URL here.

    Thanks

    Thread Starter itguy1

    (@itguy1)

    Oke no problem, could you tell me whats wrong?
    I’ve asked your coworker about this problem like almost 2 weeks ago and they told me that i’ll get a response today so? So that’s why i’m typing it here.

    The link to the website is https://www.thaly.nl/rbr4ru4rb7fe4q1/

    Could you let me know why the update button doesn’t work on the cart page & why the checkout only works on pc and all other devices are blocked?

    The home page i created is https://www.thaly.nl/rbr4ru4rb7fe4q1/wp-admin/home/

    But when i set this page as standard home page it glitched and the header stops working.
    Please check the current header on the home page the links don’t work??

    https://www.thaly.nl/rbr4ru4rb7fe4q1/wp-admin/

    irinelenache

    (@irinelenache)

    Hello @itguy1,

    Regarding the homepage problem, please send us a screen recording indicating the encountered issue, so we can better understand it and assist you further.

    Regarding the Update Cart button, I see that the issue comes from WooCommerce, so please get in touch with their support team and see how they can help.

    Best regards,

    Irinel

Viewing 5 replies - 1 through 5 (of 5 total)
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