Header not working properly on posts

  • Resolved beastonupcs

    (@beastonupcs)


    7 months ago

    I’m using a customized child theme of Twenty Twenty-Three and have noticed an issue with my headers in posts where none of the header elements appear to be clickable or work properly;

    • Site Logo can’t be clicked
    • Mousing over menu items brings up text select cursor instead of the hand. (This is also true for the footer menu)
    • Dropdown menus flicker with mouse movement and items are unclickable.

    These issues occur on posts regardless of the template. Everywhere else on the site the header and its associated menus work as expected.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator jordesign

    (@jordesign)

    Hi @beastonupcs – that’s definitely a little unusual. It seems as though styles from the editor are being introduced into the front end of the site.

    It’s possible this may be a plugin or theme conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter beastonupcs

    (@beastonupcs)

    Looks like Jetpack Social is the culprit. As soon as I deactivate it the problem goes away. And when Jetpack Social is the only plugin running the problem returns.

    Kavya Gokul

    (@properlypurple)

    Hey @beastonupcs! Thank you for sharing this here. I’d highly recommend informing Jetpack support about this so that they can fix this on their end.

    Thread Starter beastonupcs

    (@beastonupcs)

    Yep, I have made them aware.

Viewing 4 replies - 1 through 4 (of 4 total)
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