• Resolved jemarin33

    (@jemarin33)


    “I’m in the process of migrating my site, but despite compressing it, it’s only about 250MB. However, the restore process fails due to insufficient space on the new server. I think my new site has enough capacity since it’s 1GB in size. Is there a reason for this and a solution?”

    • This topic was modified 11 months, 2 weeks ago by jemarin33.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support MixHa

    (@mixha)

    Hello jemarin33,

    Seems like you have some binary-broken files, we can’t read and store them in ZIP.
    For such cases, we have prepared different backup methods that will automatically detect such files and exclude them dynamically.

    Please open the first section of the plugin named: “What will be backed up?”
    Find a subsection named: “Exclude by folder/file name (case-sensitive)”
    Here add these three rules, like on the image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to the “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save the “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    If that won’t work it may mean you don’t have enough space to make the backup.
    Even if it says that there is enough, it may not be true.
    Some host providers, shared or cloud may display incorrect values.

    Let me know if that works for you ??
    Thank you!

    Thread Starter jemarin33

    (@jemarin33)

    Thank you for your response. I will try again.

    Thread Starter jemarin33

    (@jemarin33)

    Hi MixHA.

    Following your instructions, I changed the options and tried to execute, but it didn’t work as expected.

    Upon closer examination, I realized that the server lacked the necessary space for migration. I expanded the capacity in the cloud and successfully completed the task. However, while my original website’s total size was around 750MB, it seemed that about twice as much space was needed for the migration process. In reality, after completing the transfer, the final capacity of the new server was 750MB. It seems that about twice the space was needed for buffering operations during the migration.

    From this experience, I’ve learned the importance of having ample disk space on the new server before attempting the migration, despite being warned beforehand. However, using professional versions or other migration options may help avoid such inconveniences.

    Thank you for your detailed response.

    Plugin Support MixHa

    (@mixha)

    Hey @jemarin33 ,

    In the backup method you used, such things shouldn’t happen, you should’ve received an error window.
    My assumption is that free space returned from the server, does not give real value and you don’t have enough space for the backup.

    Based on the output you received, it actually may be the case.
    Because of that, there may be not enough space to write the final batches to the ZIP file.

    To confirm that could you please perform these steps:

    1. Make one backup:
      – Without database
      – With Plugins+Themes+Other files in the wp-content directory only
    2. If it succeeds download that backup to your PC and remove it from the server, then make a second backup:
      – Exclude database as well
      – With the Uploads directory only
    3. Same thing there, download it and remove it from the server, and make last third backup:
      – With database only
      – Without any files included

    If these three succeed, you can restore them one by one and in the same order, database at the end with that approach the restoration or migration will be still valid.

    I hope that your Uploads directory takes less than 50% of the entire size, then it should be completely fine if my assumption is right.

    Let me know if that worked ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @jemarin33 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
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