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Resolved

(@dyin)

I tested an update from version v 8.4 to 8.7 and there was a critical error. My webpages went down. I had to revert to the older version

This is what I found in my error logs:

[Mon Mar 25 19:44:56.608071 2024] [error] [pid 470888] mod_access_compat.c(350): [client 176.62.173.209:0] AH01797: client denied by server configuration: /data/sites/web/site/www/wp-content/uploads/woocommerce_uploads/
[Mon Mar 25 19:45:00.190508 2024] [error] [pid 470888] core.c(4051): [client 109.88.22.161:0] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

My status log

`
### WordPress Environment ###

WordPress address (URL): https://baniwafels.be
Site address (URL): https://baniwafels.be
WC Version: 8.4.0
REST API Version: ? 8.4.0
WC Blocks Version: ? 11.6.2
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: nl_NL
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 8.2.16
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 20000
cURL Version: 7.74.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.7.40-43-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.7.0
WC Database Prefix: wp_
Totale database grootte: 201.39MB
Database gegevens grootte: 125.12MB
Database index grootte: 76.27MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 26.55MB + Index: 21.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
all_orders: Data: 0.00MB + Index: 0.00MB + Engine
change_date: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
change_lev_afh: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
invoicing: Data: 0.00MB + Index: 0.00MB + Engine
link_customer_id: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
link_product_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
manual_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
order_hugo: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
stock_update: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.45MB + Index: 0.64MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.31MB + Index: 0.25MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 4.52MB + Index: 2.19MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_background_task: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.19MB + Index: 0.09MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 0.38MB + Index: 0.47MB + Engine InnoDB
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translate: Data: 2.52MB + Index: 0.06MB + Engine InnoDB
wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translations: Data: 0.09MB + Index: 0.23MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mclean_refs: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.52MB + Index: 0.16MB + Engine InnoDB
wp_postmeta: Data: 38.56MB + Index: 23.06MB + Engine InnoDB
wp_posts: Data: 4.52MB + Index: 1.03MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.25MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 22.55MB + Index: 15.03MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.44MB + Index: 0.34MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.20MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 414
bt-cost-calculator: 2
custom_css: 2
nav_menu_item: 75
oembed_cache: 1
page: 53
post: 9
product: 128
shop_order: 7199
sidebar: 2
wafs: 1
wpcf7_contact_form: 8

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

WPML Multilingual CMS: door OnTheGoSystems – 4.6.9
Bold Builder: door BoldThemes – 4.8.8
Cost Calculator: door BoldThemes – 2.0.9
Code Snippets: door Code Snippets Pro – 3.6.4
Contact Form 7: door Takayuki Miyoshi – 5.9.3
Imagify: door Imagify – Optimize Images & Convert WebP & Avif – 2.2.0.1
iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: door iubenda – 3.10.1
Kadence WooCommerce Email Designer: door Kadence WP – 1.5.12
Meta Box: door MetaBox.io – 5.9.5
Qty Increment Buttons for WooCommerce: door taisho – 2.7.5
Redis Object Cache: door Till Krüss – 2.5.1
Shoperific Plugin: door BoldThemes – 1.2.7
Force Authentification Before Checkout for WooCommerce: door Luiz Bills – 1.4.4
Checkout Field Editor for WooCommerce (Pro): door ThemeHigh – 3.6.1
WooCommerce Multilingual & Multicurrency: door OnTheGoSystems – 5.3.5
WooCommerce Zapier: door OM4 Software – 2.10.0
WooCommerce: door Automattic – 8.4.0 (update naar versie 8.7.0 is beschikbaar)
WooSidebars: door WooCommerce – 1.4.6
Yoast SEO: door Team Yoast – 22.3
WP Responsive Menu Pro: door MagniGenie – 3.1.3
WP Rocket: door WP Media – 3.15.10
WPML Media: door OnTheGoSystems – 2.7.3
WPML String Translation: door OnTheGoSystems – 3.2.9
WPO365 | MICROSOFT 365 GRAPH MAILER: door [email protected] – 2.28

### Inactive Plugins (0) ###


### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Winkelbasis: #21 - /shop/
Winkelwagen: #7 - /winkelmand/
Afrekenen: #8 - /afrekenen/
Mijn account: #9 - /mijn-account/
Algemene voorwaarden: #3 - /privacy-policy/

### Theme ###

Name: Shoperific Child
Version: 1.0.0
Author URL: https://bold-themes.com
Child Theme: ?
Parent Theme Name: Shoperific
Parent Theme Version: 1.2.7
Parent Theme Author URL: https://bold-themes.com
WooCommerce Support: ?

### Templates ###

Archive Template: Je thema heeft een woocommerce.php bestand. Je zult het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: shoperific/woocommerce/cart/mini-cart.php
shoperific/woocommerce/content-widget-product.php
shoperific/woocommerce/global/quantity-input.php
shoperific/woocommerce/myaccount/lost-password-confirmation.php
shoperific/woocommerce/product-searchform.php
shoperific/woocommerce/single-product/add-to-cart/grouped.php
shoperific/woocommerce/single-product/meta.php
shoperific/woocommerce/single-product/rating.php
shoperific/woocommerce/single-product/tabs/tabs.php
shoperific/woocommerce/single-product/title.php
shoperific/woocommerce/single-product-reviews.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-external-affiliate
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-03-27 07:02:14 +02:00
Options: ?
Notes: 70
Onboarding: completed

### Action Scheduler ###

Complete: 1.575
Oldest: 2024-02-24 21:45:17 +0000
Newest: 2024-03-26 17:41:44 +0000

Failed: 1
Oldest: 2024-03-25 19:13:38 +0000
Newest: 2024-03-25 19:13:38 +0000

Pending: 3
Oldest: 2024-03-26 17:42:44 +0000
Newest: 2024-03-27 04:10:15 +0000


### WooCommerce Zapier ###

Database Version: ? 19
Detailed Logging Enabled: No
Legacy Mode Disabled: ? Yes
SSL: ? Yes
REST API Authentication Key(s): ? 1
Task History Record Count: ? 7892
Webhook #23: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 7654
- User: manu.vdb
Deleted Webhook Delivery Count: 61
Order Action Count: 75

### Status report information ###

Generated at: 2024-03-26 19:43:41 +02:00
`

I did also find this fatal error

2024-03-23T06:49:47+00:00 CRITICAL Uncaught TypeError: array_push(): Argument #1 ($array) must be of type array, null given in /data/sites/web/baniwafelsbe/www/wp-content/plugins/code-snippets/php/snippet-ops.php(582) : eval()'d code:508
Stack trace:
#0 /data/sites/web/baniwafelsbe/www/wp-content/plugins/code-snippets/php/snippet-ops.php(582) : eval()'d code(508): array_push(NULL, Array)
#1 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(433): show_facturaties('', '', '...')
#2 [internal function]: do_shortcode_tag(Array)
#3 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(273): preg_replace_callback('...', '...', '...')
#4 /data/sites/web/baniwafelsbe/www/wp-content/plugins/bold-page-builder/content_elements/bt_bb_text/bt_bb_text.php(47): do_shortcode('...')
#5 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(433): bt_bb_text->handle_shortcode('', '...', '...')
#6 [internal function]: do_shortcode_tag(Array)
#7 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(273): preg_replace_callback('...', '...', '...')
#8 /data/sites/web/baniwafelsbe/www/wp-content/themes/shoperific/bold-page-builder/content_elements/bt_bb_column/bt_bb_column.php(203): do_shortcode('...')
#9 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(433): bt_bb_column->handle_shortcode(Array, '...', '...')
#10 [internal function]: do_shortcode_tag(Array)
#11 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(273): preg_replace_callback('...', '...', '...')
#12 /data/sites/web/baniwafelsbe/www/wp-content/themes/shoperific/bold-page-builder/content_elements/bt_bb_row/bt_bb_row.php(103): do_shortcode('...')
#13 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(433): bt_bb_row->handle_shortcode('', '...', '...')
#14 [internal function]: do_shortcode_tag(Array)
#15 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(273): preg_replace_callback('...', '...', '...')
#16 /data/sites/web/baniwafelsbe/www/wp-content/plugins/bold-page-builder/content_elements/bt_bb_section/bt_bb_section.php(279): do_shortcode('...')
#17 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(433): bt_bb_section->handle_shortcode(Array, '...', '...')
#18 [internal function]: do_shortcode_tag(Array)
#19 /data/sites/web/baniwafelsbe/www/wp-includes/shortcodes.php(273): preg_replace_callback('...', '...', '...')
#20 /data/sites/web/baniwafelsbe/www/wp-includes/class-wp-hook.php(324): do_shortcode('...')
#21 /data/sites/web/baniwafelsbe/www/wp-includes/plugin.php(205): WP_Hook->apply_filters('...', Array)
#22 /data/sites/web/baniwafelsbe/www/wp-includes/post-template.php(256): apply_filters('...', '...')
#23 /data/sites/web/baniwafelsbe/www/wp-content/themes/shoperific/page.php(7): the_content()
#24 /data/sites/web/baniwafelsbe/www/wp-includes/template-loader.php(106): include('...')
#25 /data/sites/web/baniwafelsbe/www/wp-blog-header.php(19): require_once('...')
#26 /data/sites/web/baniwafelsbe/www/index.php(17): require('...')
#27 {main}
  thrown in /data/sites/web/baniwafelsbe/www/wp-content/plugins/code-snippets/php/snippet-ops.php(582) : eval()'d code op de lijn 508

This topic was modified 8 months, 1 week ago by dyin.
This topic was modified 8 months, 1 week ago by dyin.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

carolm29 (woo-hc)
(@carolm29)

8 months ago

Hey there, @dyin! Thanks for contacting us. I’m happy to help you.

The second error log you shared is regarding an error with CodeSnipets. Can you please temporally deactivate it and try to update WooCommerce again?

Also, are all your plugins and your theme updated?

If they are and deactivating Code Snipets does not help, can you please try removing WooCommerce and downloading it again to see if the issue persists?

Looking forward to your reply.

Have a wonderful day!

Thread Starter dyin
(@dyin)

8 months ago

@carolm29 I keep all plugins up to date except woocommerce as I often have issues with updating it. I will try deactivating Code Snipets but this is an essential plugin so if there is a conflict it won’t really help me
Plugin Support Shameem R. a11n
(@shameemreza)

8 months ago
Hi @dyin,

[Mon Mar 25 19:44:56.608071 2024] [error] [pid 470888] mod_access_compat.c(350): [client 176.62.173.209:0] AH01797: client denied by server configuration: /data/sites/web/site/www/wp-content/uploads/woocommerce_uploads/

This might be caused by improper file permissions or server configuration settings. You can try to adjust these settings or contact your hosting provider to assist with this.

[Mon Mar 25 19:45:00.190508 2024] [error] [pid 470888] core.c(4051): [client 109.88.22.161:0] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

This error indicates too many internal redirects, possibly due to a configuration error. You can try increasing the LimitInternalRecursion setting as suggested or check your site’s .htaccess file for any redirect loops or misconfigurations.

I did also find this fatal error

The error you’re experiencing seems to be related to the Code Snippets plugin, specifically in the snippet-ops.php file. This error usually occurs when the function array_push is trying to add an element to a null or non-array variable.

Since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance.

I keep all plugins up to date except woocommerce as I often have issues with updating it. I will try deactivating Code Snipets but this is an essential plugin so if there is a conflict it won’t really help me

You can use another Code snippet plugin, such as WPCode, Insert PHP Code Snippet, Fluent Snippets, or Add Custom Codes.

I tested an update from version v 8.4 to 8.7 and there was a critical error. My webpages went down. I had to revert to the older version

We recommend replicating your live site in a staging environment and then carrying out the update. This way, you can test all functionalities without affecting your live site. If you notice any issues, you can report them to us before implementing the update on your live site.
- https://woo.com/posts/what-is-staging-site-wordpress-how-to-set-one-up/
I hope this provides some clarity. Please let us know if you have any other questions!
Thread Starter dyin
(@dyin)

7 months, 4 weeks ago

@shameemreza thank you for the pointers. I will investigate further and let you know if I find something

Plugin Support Shameem R. a11n
(@shameemreza)

7 months, 2 weeks ago

Hi @dyin,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Critical error from v 8.4 to v 8.7’ is closed to new replies.