restoration stopped at 100 Percent

  • Resolved mdkev826

    (@mdkev826)


    11 months, 1 week ago

    Error Code: BMI-3ZjfDlUI-33019

    Hello, i started the migration process by entering the URL on the fast migration tool. The plugin worked without problems, until the script reached 97%. It stopped working when in the final stage of editing database entries. I dont know what caused the plugin to stop there, I have no clues. There were 22 more database changes to do, when the screen froze and nothing happened, until the error showed up.

    Some further details: PHP on the new system 8.3.4; Server program: Plesk; WordPress Installation was created via WordPress toolkit on plesk.

    Edit: I started the restoration a second time. Reached the 100% level, then the screen freezed again.

    • This topic was modified 11 months, 1 week ago by mdkev826.

    The page I need help with: [log in to see the link]

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  • Plugin Support MixHa

    (@mixha)

    Hello @mdkev826 ,

    It seems that the restoration process encountered a timeout limit within your Apache configuration and was canceled by the web server.

    Timeout in nginx is not the same as max_execution_time and it seems to be set around 30 seconds on your server.

    You need to increase its value in your virtual host or global configuration and restart Apache, once you do that our backup plugin will be working properly.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @mdkev826 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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