• Resolved manticora

    (@manticora)


    As can be seen on the attached website, the left and right arrows to move the carousel do not appear. Neither on that home page, nor on the rest of the pages under the Apartments menu, which are the ones that have the carousel plugin.
    After deactivating all the plugins and cleaning the database, the plugin still does not work, but only in the Front End. In the Back end the arrows are visible.
    How to solve the error?
    Thanks and regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • bhammondCVL

    (@bhammondcvl)

    I have the same problem. The plugin does not render the carousel correctly on the front end–only with the Divi Builder enabled does the carousel work. I installed the plugin on a new site, with no other plugins installed, and got the same result.

    I can confirm this. Updated to 2.0 and while navigation and pagination shows in the divi builder, it does not show up live. Reverted to 1.2.14 by ftping older plugin files to the site and worked immediately.

    Yes, we also have the same problem with the Arrows (previous and next) not displaying after the version upgrade. Is there any chance for a patch release to fix this one?

    Plugin Support M. Asif Hossain

    (@asifsiam97)

    Hello @manticora @haravallabhanjn @bhammondcvl

    I agree with @rciweb
    Version 2.0.0 seems to have triggered multiple bug reports. To mitigate any issues, I suggest rolling back to the stable version 1.2.14. If you can’t do this directly from your WordPress dashboard, visit https://www.ads-software.com/plugins/wow-carousel-for-divi-lite/advanced/. Scroll down to the Download section and opt for version 1.2.14. Download and install it. Refer to this screenshot for guidance: https://prnt.sc/BhBvEfJTrH7d. Let’s anticipate that the next update resolves these reported issues.

    Plugin Author Fahim Reza

    (@badhonrocks)

    Hello all,

    @manticora @rciweb @bhammondcvl

    I appreciate your patience. I’m sorry for your trouble with the Divi Carousel Lite. It seems a minor bug went unnoticed while I was on Eid vacation.

    I have released an update (version 2.0.1) that should resolve the issue with the navigation arrows not appearing outside the Divi page builder. Please update the plugin to the latest version; the arrows should display correctly.

    If you still have problems after updating, or if you have any other questions, please don’t hesitate to contact me directly at fahim[at]diviepic[dot]com. I’m here to help!

    Thank you for using our products, and again, my apologies for any disruption this may have caused.

    Best regards,
    Fahim Reza

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Divi Carousel Lite version 2.0.0 not working’ is closed to new replies.