• Resolved alsadr

    (@alsadr)


    suddenly.. adv slider plugin is not working . not open at all . like it is not active ..

    even the slides comes all not one only

    I tried also to open group or create new one . it is not working . looks like not active .. ( it is clear in the side bar)

    any reason for it ? ..

    • This topic was modified 11 months, 2 weeks ago by alsadr.
    • This topic was modified 11 months, 2 weeks ago by alsadr.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter alsadr

    (@alsadr)

    Up to now I am facing a problem with slide plugin .. and I don’t know what is the reason .. even I test it in many ways .. disabled other plugin , delete it and reinstall .. and so on .. but not working ..

    how long I should wait till I get reply .. even positive or negative ?

    Plugin Support Henning

    (@henningaa)

    Hi there,

    Thanks for reaching out.

    I just checked back your page and found a working ad slider in your sidebar. Please refer to this short video as a reference https://d.pr/v/ndKB1l

    I recommend building other sliders the same way as the one on your sidebar.

    If you see a different behavior, please send me a direct link to the elements that are broken. In addition, please check this using another browser or privacy tab to verify no browser plugins are interfering here.

    Best regards,

    Henning

    Thread Starter alsadr

    (@alsadr)

    Sooooo Sorry ..

    it is not working with firefox. it is perfect – as usual – with Google Chrome.

    thank you so much for your support and thank you more for your time ..

    Plugin Support Henning

    (@henningaa)

    Hi there,

    You are welcome.

    Please try our ad blocker disguise feature then and check if this makes the slider also work in Firefox.

    Best regards,
    Henning

    Thread Starter alsadr

    (@alsadr)

    Hi ..

    I tried ad blocker disguise feature as your advice . but nothing chage ..

    I am sure it is from firefox cause it happen in 6 sites .. which means the problem not in the plugin or in the sites . cause all are working fine and no problem on Chrome

    I just change to Chrome and start my work normal ..

    it is Firefox.. your plugin is working perfect.

    thank you for your support

    Plugin Support Henning

    (@henningaa)

    Hi there,

    I visited your website using Firefox and noticed an error message connected to the problem: https://d.pr/i/T78p99

    $slider1234567890.unslider is not a function

    This message shows if your site uses multiple instances of the jQuery library. This is often caused by the theme or another plugin adding it.

    If your site code shows more than one reference to?jquery.min.js then this is the problem and you need to remove that duplicate call.

    Best regards,
    Henning

    Thread Starter alsadr

    (@alsadr)

    and at the end .. I found it

    here what I did and tst:

    firefox on other computers .. working fine

    all other browsers on my computer .. working fine

    create new user on my computer .. working fine ..

    it is not site problem . it is something in my profiles file or firefox .. even I delete firefox fully and reinstall it .. it is working fine but once I login to firefox . I got the problem

    I disabled all add-ons on firefox.. it is working fine then one by one I got it

    AdGuard AdBlocker Unmatched adblock extension against advertising and pop-ups. Blocks ads on Facebook, YouTube and all other websites.

    it is not comparable with advanced adv.

    now is working fine.

    thank you again and wish you all the best

    Plugin Support Henning

    (@henningaa)

    Thanks for testing and the detailed reply. Great to read, it’s now working as expected.

    If you have further questions regarding Advanced Ads, please don’t hesitate to reach out to me again.

    Best regards,
    Henning

Viewing 8 replies - 1 through 8 (of 8 total)
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