vulnerabilities_lookup_failed message

If you need support and you are not the person who created this topic, then per the forum guidelines please start your own topic.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

You can do so here.

https://www.ads-software.com/support/plugin/better-wp-security/

Hi there, thanks for reaching out, and letting us know!

I understand how this can be concerning. The short version is that the Site Scanner had some temporary downtime over the weekend, but is working again now.

Longer version: on Sunday the 31st around 7 pm EST, we experienced downtime on the server managing the SolidWP Site Scanner. Our engineers resolved this yesterday, but you may still see intermittent issues as the server is still stabilizing and catching up from the weekend backlog.

We’re in the process of implementing new preventive measures, including a new log to provide better advance notification to prevent future instances of this scenario.

Thank you for understanding!

Thank you for getting back to me!