An “el” undefined must exist in DOM

  • Resolved Duke

    (@dukessa)


    7 months, 3 weeks ago

    As others, we are suddenly getting this js error too now (both on PHP 7.4 and 8.2), FREE version, no addons active, no other errors in console. Previous NF versions didnt give us this problem.

    ninja-forms/assets/js/min/front-end-deps.js:20 

Uncaught constructor {name: 'Error', message: 'An "el" undefined must exist in DOM', stack: 'Error: An "el" undefined must exist in DOM\n at site.com/wp-includes/js/underscore.min.js:2:9374)'}
message :
"An \"el\" undefined must exist in DOM"
name: "Error" stack ""Error: An \"el\" undefined must exist in DOM\n at constructor._ensureElement (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:13149)\n at constructor.show (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:11673)\n at n.initialize (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end.js:1:99614)\n at h.View (https://www.site.com/wp-includes/js/backbone.min.js:2:14872)\n at n.constructor (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:17520)\n at n.constructor (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:22127)\n at n.constructor (https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end-deps.js:21:1423)\n at new n (https://www.site.com/wp-includes/js/backbone.min.js:2:23777)\n at https://www.site.com/wp-content/plugins/ninja-forms/assets/js/min/front-end.js:1:102382\n at Function.N (https://www.site.com/wp-includes/js/underscore.min.js:2:9374)"
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Faisal Ahammad

    (@faisalahammad)

    Hi,

    I attempted to reproduce the issue in both the frontend and backend using PHP v8.1 and the latest version of WordPress, v6.5. However, I was unable to replicate it.

    Please make sure to deactivate all plugins. If the issue persists, please inform me how to reproduce it. Thank you.

    Shaylee

    (@shayleehansen30)

    Hi Duke,

    Could you reach out to our Customer Success team? They’re well-equipped to dive deeper into this issue with you. Plus, by logging this problem, it’ll help us keep track of it and ensure we’re working on a solution that’ll benefit not just you, but all of our users facing similar challenges.

    Here’s where you can contact them for more personalized support: https://ninjaforms.com/contact/. Don’t hesitate to share all the details you’ve mentioned here; it’ll help speed up the process.

Viewing 2 replies - 1 through 2 (of 2 total)
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