Display problem with Blocksy Cookie Consent module

  • Resolved septero

    (@septero)


    11 months ago

    Hi,

    After recent updates of Blocksy/WordPress/Lightspeed cache, I have a problem with displaying Blocksy Cookie Consent module on my website.

    The module sometimes appears on the page without styling (stretched text with a transparent background).
    Desktop view: https://prnt.sc/cfYMsWh8-Jq0
    View on mobile: https://prnt.sc/pZY_j1J_e-Ez

    After clearing cache in lightspeed, initially the consent module is displaying correctly. However after some time the styling problem appears on random pages.

    I noticed that right after clearing the cache and entering the target website, the consent window displays correctly. However, if I enter the target page via another domain (where I have a 301 redirect) the target page starts to have a styling problem. Reloading the page does not help. If bad styling appears on the website, it will remain there even if I clear the browser cache. I noticed that the likelihood of bad styling increases if I am logged out of the WordPress admin panel. As long as I am logged in, there is no problem.

    Sometimes the problem occurs in Firefox/Chrome on the desktop and sometimes it only appears on smartphones. In both browsers the error terminal is clean.
    I use the Lightspeed Cache plugin. After each Blocksy/Wordpress update, I clear all cookies, CSS/JS files, UCSS files, etc.

    I did not change any settings in the Lightspeed cache. With the current settings, cookie consent module was displayed correctly on older versions of Blocksy/WordPress/Lightspeed cache.

    As a test, I completely disabled Lighspeed cache plug-in and the problem disappeared. This issue probably lies in some incompatibility of the Blocksy Cookie Consent module and the Lightspeed cache plug-in.

    WordPress: 6.5
    Blocksy: 2.0.37 (with child theme)
    LightSpeed cache: 6.1

    Below are the CSS (UCSS) files I have excluded:

    main.min.css
    back-to-top.min.css
    wpforms

    Could you please check it on your end and eventually provide some solution?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Eduard

    (@cteduard)

    Hello @septero

    I have tried reproducing this, but no dice I’m afraid. I see that you have mentioned that it happens more frequently when the browser is redirected from another domain. Do you happen to have this domain on hand so that I could take a closer look?

    Thanks!

    Thread Starter septero

    (@septero)

    Hi @cteduard

    Thanks for the answer. It seems that the problem solved itself. Perhaps turning the litespeed cache plugin on and off helped. I am marking this topic as solved for now, if it appears again I will come back with information.

    Best regards

    Eduard

    (@cteduard)

    No problem, @septero

    We’ll be here ??

Viewing 3 replies - 1 through 3 (of 3 total)
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