Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @fangfang94

    The Super-Quick Migration module failed because it couldn’t download the backup file.

    The URL you provided for download returned a 403 error, which means that the file is protected from unauthorized users.

    ?It can be caused by:
    ?a) Our plugin settings on the website where you created the backup
    ?b) Some security plugin (like. WordFence on source site)
    ?c) Some firewall (plugin or server-side)
    d) Hosting provider other security solutions (e.g. block .zip files download).

    In our plugin you can find this option (on the website where you created the backup):

    1. Go to section section of the plugin
    2. Allow for migration: https://prnt.sc/pVzI9daRJPFn
    3. Save that section, then open the “Other options” section
    4. Enable alternate download method: https://prnt.sc/1slr41w
    5. Save it as well

    Now you can start restoration with the Super-Quick Migration module once again.

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel, or our Upload Area.

    Let me know if that resolves your issue ??
    Thank you!

    Thread Starter fangfang94

    (@fangfang94)

    but why the restore button didnt show up

    Plugin Support MixHa

    (@mixha)

    Hey @fangfang94 ,

    What do you mean by “but why the restore button didnt show up”? You uploaded the backup file and it appeared in the list on the plugin screen “Manage & Restore backups”, but there is no Restore button on the right side of it?

    Can you please share a screenshot or provide more details?

    Plugin Support MixHa

    (@mixha)

    Hello @fangfang94 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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