• Resolved csernaiz

    (@csernaiz)


    Hello,

    During a backup I received the following error code: BMI-TjfF1hkR-15602

    What should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @csernaiz ,

    You need [1.27GB] of free space on the server for the backup. Currently you only have 648MB free. Please secure more free space, and then run the full backup again.

    Or you can try with partial backups:

    1. Make one backup:
      – Without database
      – With Plugins+Themes+Other files in the wp-content directory only
    2. If it succeeds download that backup to your PC and remove it from the server, then make a second backup:
      – Exclude database as well
      – With the Uploads directory only
    3. Same thing there, download it and remove it from the server, and make last third backup:
      – With database only
      – Without any files included

    If these three succeed, you can restore them one by one and in the same order, database at the end with that approach the restoration or migration will be still valid.

    I hope that your Uploads directory takes less than 50% of the entire size, then it should be completely fine if my assumption is right.

    Let me know if that worked ??
    Thank you!

    Thread Starter csernaiz

    (@csernaiz)

    Hi @mixha,

    The administrator has increased the free space on the server for the backup. Now everything is perfect.

    Thanks you!

    Plugin Support MixHa

    (@mixha)

    Hey @csernaiz,

    Thanks for letting us know. I’m glad that everything works fine now. Feel free to open a new thread if you face any other issues, and if you are happy with our service, please consider rating it ??

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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