• Resolved nathalievdl

    (@nathalievdl)


    Hi,

    We’ve recently discovered our site crashes and gives 500 internal server errors while the Google reviews plugin is activated. We have deactivated to prevent this from happening, but we are wondering if we can fix it so we can start using the plugin again.

    This is the error log:

    [04-Apr-2024 23:43:28 UTC] PHP Notice: Undefined variable: version in /home/customer/www/utrechtphotochallenge.com/public_html/wp-content/plugins/wp-reviews-plugin-for-google/include/update.php on line 32
    [04-Apr-2024 23:43:30 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/utrechtphotochallenge.com/public_html/wp-content/plugins/wp-reviews-plugin-for-google/include/update.php:32) in /home/customer/www/utrechtphotochallenge.com/public_html/wp-admin/includes/misc.php on line 1439
    [04-Apr-2024 23:43:32 UTC] new_pattern_characters : MMMM d, yyyy

    Can you help us? Thank you! Nathalie

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support szlifkaszilveszter28

    (@szlifkaszilveszter28)

    Hi @nathalievdl,

    Please send us the whole troubleshooting text!

    https://snipboard.io/jbQgkG.jpg

    https://snipboard.io/JIlY2m.jpg

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter nathalievdl

    (@nathalievdl)

    Hi, thank you for your reply. I copy pasted the information below. Please let me know if you need anything else and thank you for your help! @szlifkaszilveszter28

    URL: https://utrechtphotochallenge.com
    MySQL Version: 5.7.44
    WP Table Prefix: wp_
    WP Version: 6.5.2
    Server Name: utrechtphotochallenge.com
    Cookie Domain: utrechtphotochallenge.com
    CURL Library Present: Yes
    CSS path: /home/customer/www/utrechtphotochallenge.com/public_html/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
    Version: 7.4.33
    Memory Usage: 172.6MB
    Memory Limit: 2048M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: On
    Max Script Execution Time: 120 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 11.8.2
    Options:
    active: 1
    version: 11.8.2
    page-details: Array
    (
    [id] => ChIJT3P7sDlvxkcRqAd0pe6kByk
    [name] => “Utrecht Photo Challenge”
    [address] =>
    [avatar_url] => https://lh3.googleusercontent.com/-iOCnzewJ8rk/AAAAAAAAAAI/AAAAAAAAAAA/2grCaS8NLcs/s160-c-k-mo/photo.jpg
    [rating_number] => 61
    [rating_score] => 4.9
    )

    subscription-id: 
    proxy-check: 
    style-id: 5
    review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="nl" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-rating-text"> <strong class="ti-rating"> Rating_Text </strong> </div> <span class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </span> <div class="ti-rating-text"> <span class="nowrap">Gebaseerd op <strong>RATING_NUMBER recensies</strong></span> </div> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Verbergen" data-open-text="Lees verder" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> 
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            [stars] => Array
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                    [0] => 5
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    scss-set: drop-shadow
    lang: nl
    no-rating-text: 
    dateformat: d/m/Y
    rate-us-feedback: 
    verified-icon: 
    enable-animation: 
    show-arrows: 1
    content-saved-to: 
    show-reviewers-photo: 
    download-timestamp: 1702721230
    widget-setted-up: 1
    disable-font: 
    show-logos: 
    show-stars: 
    load-css-inline: 
    align: 
    review-text-mode: 
    amp-hidden-notification: 
    review-download-token: f400cd71ee
    review-download-inprogress: 
    review-download-request-id: 135ae8159473g816
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    review-download-is-connecting: 
    review-manual-download: 
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    notifications: Array
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            [not-using-no-connection] => Array
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                    [active] => 
                    [timestamp] => 1713368346
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        )
    
    update-version-check: 11.8.2

    Reviews: Array
    (
    [0] => stdClass Object
    (
    [id] => 1
    [hidden] => 0
    [user] => Janneke Verheul
    [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVaRnRMy8MPWuq-ey5ARWIXVB9-mEltP_bAcAlKwcZYI68=s120-c-rp-mo-br100
    [text] => Erg leuke activiteit voor alle leeftijden. Wij waren hier eind November 2023.

    Rondje is precies lang genoeg, zeker gezien de kou. (Misschien een ideetje om ook een wintervariant te maken).
    
    Leuk om op deze manier wat meer van Utrecht te zien. Carmen, onze begeleider, was ook erg enthousiast en zo flexibel om na afloop onder het genot van een warme chocomel met chocomel de beoordeling te doen.
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-06
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWb3FLSm13RRAB
                [reply] => 
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        [1] => stdClass Object
            (
                [id] => 2
                [hidden] => 0
                [user] => Bart Lugthart
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLJ48Gr9lKFNhpsht8NjNe9PWut2FtovKIbZChq8VM=s120-c-rp-mo-br100
                [text] => Wij vonden het super leuk om de challenge te spelen. De opdrachten waren heel duidelijk en ook het contact met de organisatie zowel voor die tijd als tijdens de challenge hebben wij als zeer prettig ervaren. Aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-05
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWNk9hTXlBRRAB
                [reply] => 
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        [2] => stdClass Object
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                [id] => 3
                [hidden] => 0
                [user] => David Houtman
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocI3wo6NhaLkRFvovp-_qZQl3OV6dyQwmLcGVImqyTuJ=s120-c-rp-mo-br100
                [text] => De Utrecht photo challenge gespeeld met collega’s als teamuitje.
    We hebben er allemaal erg van genoten, echt fantastisch gedaan.
    Super leuke route met toffe plekjes van Utrecht, het is erg geinig en leuk om de foto’s zo gedetailleerd mogelijk na te maken. Een echte aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-17
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM1cTdlRnBBRRAB
                [reply] => 
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                [id] => 4
                [hidden] => 0
                [user] => De Reisbeleving
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKgHXoeoG3oH8UAz1a-emvcueMu_IgwHUjWSRu7TH_-=s120-c-rp-mo-br100
                [text] => Gisteren hebben wij met ons team een super leuke middag gehad. We hebben de Utrecht Photo Challenge gedaan en op deze manier de stad weer op een andere manier leren kennen. Duidelijke uitleg en precies lang genoeg :)
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-12
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1eXZTNUhREAE
                [reply] => 
            )
    
        [4] => stdClass Object
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                [id] => 5
                [hidden] => 0
                [user] => Menno Snijders
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocIxjzUdolTjti7xVIX6OdBDPJuyuPTj_ExpzRjB6QSP=s120-c-rp-mo-br100
                [text] => Top challenge!
    
    We hebben deelgenomen aan deze challenge met onze directie van rond de 55 man. Het was een hele fijne manier om de binnenstad te leren kennen. Je krijgt met het volgen van de landkaart een goed gevoel van de belangrijke locaties in de binnenstad, terwijl je op een leuke manier met je team in specifieke houdingen de foto's zo goed mogelijk na doet. Kortom: geinige sociale interactie met je collega's, terwijl je cultureel het één en ander opsteekt van de verschillende fotolocaties.
    
    Wellicht leuk om te combineren met een pubquiz en eten na afloop. Ik was bij ons onderdeel van de organisatie, en wij kregen louter complimenten!
    
    Dankje Nathalie!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1c0lLZEVBEAE
                [reply] => 
            )
    
        [5] => stdClass Object
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                [id] => 6
                [hidden] => 0
                [user] => Olawale Oladiran
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKsoMU8-VQu6ZRcFXBXzISs4PXaTb4hSPZkSxM9SHNL=s120-c-rp-mo-ba2-br100
                [text] => It was my first ever photo challenge and I thoroughly enjoyed it!
    
    It was fun, engaging and memorable. I'd definitely recommend to anyone!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURadjRhQm5BRRAB
                [reply] => 
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        [6] => stdClass Object
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                [id] => 7
                [hidden] => 0
                [user] => Sarie Jacobs
                [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUyDqqGWm_lyxsnPcOaw1MA_6czQ44e8cwotzM9vvy9cjE=s120-c-rp-mo-br100
                [text] => Heel leuk en hilarisch teamuitje gehad bij de Utrecht Photo Challenge. Dikke lol gehad bij het uitvoeren van de opdrachten en het vragen van hulp aan random voorbijgangers. Goed geweest voor de teambuiding!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-05
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURabGZDdlp3EAE
                [reply] => 
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        [7] => stdClass Object
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                [id] => 8
                [hidden] => 0
                [user] => Amber van Dijk
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLhEPg0l-F2UDyNFJf2ni6irR1GRQfTQ4moQVht1bk1=s120-c-rp-mo-br100
                [text] => Hoe meer creativiteit, hoe meer MIN punten je bij hun krijgt. Dan moet je het geen photography Challenge noemen.
                [rating] => 1.0
                [highlight] => 
                [date] => 2023-10-04
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURaaGRMbDZ3RRAB
                [reply] => Hi Amber, dankjewel voor je feedback en super jammer dat je het zo hebt ervaren. Onze Challenge is om onze voorbeeldfoto’s zo gedetailleerd mogelijk na te maken. Daarbij gaat het om het vinden van bepaalde elementen in de stad en deze op de foto terug te laten komen. Hier scoren we punten voor. Er is daarnaast nog een creatieve opdracht waarbij creativiteit wordt beloond. Blijkbaar is de opdracht niet goed doorgekomen. De score is hierbij slechts één onderdeel, ik hoop dat jullie daarnaast een mooie tocht door de stad hebben gemaakt, plezier hebben gehad in het maken van de foto’s en een mooi plekje kunnen vinden voor de Polaroids. ^Nathalie van de Utrecht Photo Challenge
            )
    
        [8] => stdClass Object
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                [hidden] => 0
                [user] => M.E.J. den Braber
                [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVjEw4Yv57xMuttFFV9IPEbtYKM3T0xU-WN3RWfB6-d62Q=s120-c-rp-mo-br100
                [text] => Het was echt leuk! Verrassend om zo door een ons toch best bekende stad te lopen. We hebben de challenge niet afgemaakt omdat een van ons beperkte energie heeft. Maar ook dat was geen probleem en er bleef nog steeds een competitie element in zitten.
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-08-27
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURwM2FQa0JnEAE
                [reply] => 
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                [user] => Evgenia Potamianou
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                [text] => 
                [rating] => 4.0
                [highlight] => 
                [date] => 2023-07-03
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNKM2ZlenRRRRAB
                [reply] => 
            )
    
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    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Thanks! The IT team is checking it. We’ll come back to you soon.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @nathalievdl,

    We solved the issue in the new version of the plugin. Could you check it?

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter nathalievdl

    (@nathalievdl)

    Hi Lidia,

    I reactivated and updated the plugin and unfortunately I keep getting the same errors. I had to deactivate the plugin again now for the website to keep working. Could you please check it?

    Thank you
    Nathalie

    I hereby paste the info in the advanced tab again:

    URL: https://utrechtphotochallenge.com
    MySQL Version: 5.7.44
    WP Table Prefix: wp_
    WP Version: 6.5.2
    Server Name: utrechtphotochallenge.com
    Cookie Domain: utrechtphotochallenge.com
    CURL Library Present: Yes
    CSS path: /home/customer/www/utrechtphotochallenge.com/public_html/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
    Version: 7.4.33
    Memory Usage: 32.53MB
    Memory Limit: 768M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: On
    Max Script Execution Time: 120 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 11.8.3
    Options:
    active: 1
    version: 11.8.3
    page-details: Array
    (
    [id] => ChIJT3P7sDlvxkcRqAd0pe6kByk
    [name] => “Utrecht Photo Challenge”
    [address] =>
    [avatar_url] => https://lh3.googleusercontent.com/-iOCnzewJ8rk/AAAAAAAAAAI/AAAAAAAAAAA/2grCaS8NLcs/s160-c-k-mo/photo.jpg
    [rating_number] => 61
    [rating_score] => 4.9
    )

    subscription-id: 
    proxy-check: 
    style-id: 5
    review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="nl" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-rating-text"> <strong class="ti-rating ti-rating-large"> Rating_Text </strong> </div> <span class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </span> <div class="ti-rating-text"> <span class="nowrap">Gebaseerd op <strong>RATING_NUMBER recensies</strong></span> </div> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Verbergen" data-open-text="Lees verder" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> 
    filter: Array
        (
            [stars] => Array
                (
                    [0] => 5
                )
    
            [only-ratings] => 1
        )
    
    scss-set: drop-shadow
    lang: nl
    no-rating-text: 
    dateformat: d/m/Y
    rate-us-feedback: 
    verified-icon: 
    enable-animation: 
    show-arrows: 1
    content-saved-to: 11.8.3
    show-reviewers-photo: 
    download-timestamp: 1702721230
    widget-setted-up: 1
    disable-font: 
    show-logos: 
    show-stars: 
    load-css-inline: 
    align: 
    review-text-mode: 
    amp-hidden-notification: 
    review-download-token: f400cd71ee
    review-download-inprogress: 
    review-download-request-id: 135ae8159473g816
    review-download-modal: 0
    review-download-is-connecting: 
    review-manual-download: 
    reply-generated: 
    footer-filter-text: 
    show-header-button: 1
    reviews-load-more: 1
    activation-redirect: 
    notifications: Array
        (
            [review-download-available] => Array
                (
                    [active] => 
                    [do-check] => 
                )
    
            [rate-us] => Array
                (
                    [hidden] => 1
                )
    
            [not-using-no-widget] => Array
                (
                    [active] => 
                    [timestamp] => 1701864368
                )
    
            [not-using-no-connection] => Array
                (
                    [active] => 
                    [timestamp] => 1714658514
                )
    
        )
    
    update-version-check: 11.8.3

    Reviews: Array
    (
    [0] => stdClass Object
    (
    [id] => 1
    [hidden] => 0
    [user] => Janneke Verheul
    [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVaRnRMy8MPWuq-ey5ARWIXVB9-mEltP_bAcAlKwcZYI68=s120-c-rp-mo-br100
    [text] => Erg leuke activiteit voor alle leeftijden. Wij waren hier eind November 2023.

    Rondje is precies lang genoeg, zeker gezien de kou. (Misschien een ideetje om ook een wintervariant te maken).
    
    Leuk om op deze manier wat meer van Utrecht te zien. Carmen, onze begeleider, was ook erg enthousiast en zo flexibel om na afloop onder het genot van een warme chocomel met chocomel de beoordeling te doen.
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-06
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWb3FLSm13RRAB
                [reply] => 
            )
    
        [1] => stdClass Object
            (
                [id] => 2
                [hidden] => 0
                [user] => Bart Lugthart
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLJ48Gr9lKFNhpsht8NjNe9PWut2FtovKIbZChq8VM=s120-c-rp-mo-br100
                [text] => Wij vonden het super leuk om de challenge te spelen. De opdrachten waren heel duidelijk en ook het contact met de organisatie zowel voor die tijd als tijdens de challenge hebben wij als zeer prettig ervaren. Aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-05
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWNk9hTXlBRRAB
                [reply] => 
            )
    
        [2] => stdClass Object
            (
                [id] => 3
                [hidden] => 0
                [user] => David Houtman
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocI3wo6NhaLkRFvovp-_qZQl3OV6dyQwmLcGVImqyTuJ=s120-c-rp-mo-br100
                [text] => De Utrecht photo challenge gespeeld met collega’s als teamuitje.
    We hebben er allemaal erg van genoten, echt fantastisch gedaan.
    Super leuke route met toffe plekjes van Utrecht, het is erg geinig en leuk om de foto’s zo gedetailleerd mogelijk na te maken. Een echte aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-17
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM1cTdlRnBBRRAB
                [reply] => 
            )
    
        [3] => stdClass Object
            (
                [id] => 4
                [hidden] => 0
                [user] => De Reisbeleving
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKgHXoeoG3oH8UAz1a-emvcueMu_IgwHUjWSRu7TH_-=s120-c-rp-mo-br100
                [text] => Gisteren hebben wij met ons team een super leuke middag gehad. We hebben de Utrecht Photo Challenge gedaan en op deze manier de stad weer op een andere manier leren kennen. Duidelijke uitleg en precies lang genoeg :)
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-12
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1eXZTNUhREAE
                [reply] => 
            )
    
        [4] => stdClass Object
            (
                [id] => 5
                [hidden] => 0
                [user] => Menno Snijders
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocIxjzUdolTjti7xVIX6OdBDPJuyuPTj_ExpzRjB6QSP=s120-c-rp-mo-br100
                [text] => Top challenge!
    
    We hebben deelgenomen aan deze challenge met onze directie van rond de 55 man. Het was een hele fijne manier om de binnenstad te leren kennen. Je krijgt met het volgen van de landkaart een goed gevoel van de belangrijke locaties in de binnenstad, terwijl je op een leuke manier met je team in specifieke houdingen de foto's zo goed mogelijk na doet. Kortom: geinige sociale interactie met je collega's, terwijl je cultureel het één en ander opsteekt van de verschillende fotolocaties.
    
    Wellicht leuk om te combineren met een pubquiz en eten na afloop. Ik was bij ons onderdeel van de organisatie, en wij kregen louter complimenten!
    
    Dankje Nathalie!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1c0lLZEVBEAE
                [reply] => 
            )
    
        [5] => stdClass Object
            (
                [id] => 6
                [hidden] => 0
                [user] => Olawale Oladiran
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKsoMU8-VQu6ZRcFXBXzISs4PXaTb4hSPZkSxM9SHNL=s120-c-rp-mo-ba2-br100
                [text] => It was my first ever photo challenge and I thoroughly enjoyed it!
    
    It was fun, engaging and memorable. I'd definitely recommend to anyone!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURadjRhQm5BRRAB
                [reply] => 
            )
    
        [6] => stdClass Object
            (
                [id] => 7
                [hidden] => 0
                [user] => Sarie Jacobs
                [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUyDqqGWm_lyxsnPcOaw1MA_6czQ44e8cwotzM9vvy9cjE=s120-c-rp-mo-br100
                [text] => Heel leuk en hilarisch teamuitje gehad bij de Utrecht Photo Challenge. Dikke lol gehad bij het uitvoeren van de opdrachten en het vragen van hulp aan random voorbijgangers. Goed geweest voor de teambuiding!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-05
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURabGZDdlp3EAE
                [reply] => 
            )
    
        [7] => stdClass Object
            (
                [id] => 8
                [hidden] => 0
                [user] => Amber van Dijk
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLhEPg0l-F2UDyNFJf2ni6irR1GRQfTQ4moQVht1bk1=s120-c-rp-mo-br100
                [text] => Hoe meer creativiteit, hoe meer MIN punten je bij hun krijgt. Dan moet je het geen photography Challenge noemen.
                [rating] => 1.0
                [highlight] => 
                [date] => 2023-10-04
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURaaGRMbDZ3RRAB
                [reply] => Hi Amber, dankjewel voor je feedback en super jammer dat je het zo hebt ervaren. Onze Challenge is om onze voorbeeldfoto’s zo gedetailleerd mogelijk na te maken. Daarbij gaat het om het vinden van bepaalde elementen in de stad en deze op de foto terug te laten komen. Hier scoren we punten voor. Er is daarnaast nog een creatieve opdracht waarbij creativiteit wordt beloond. Blijkbaar is de opdracht niet goed doorgekomen. De score is hierbij slechts één onderdeel, ik hoop dat jullie daarnaast een mooie tocht door de stad hebben gemaakt, plezier hebben gehad in het maken van de foto’s en een mooi plekje kunnen vinden voor de Polaroids. ^Nathalie van de Utrecht Photo Challenge
            )
    
        [8] => stdClass Object
            (
                [id] => 9
                [hidden] => 0
                [user] => M.E.J. den Braber
                [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVjEw4Yv57xMuttFFV9IPEbtYKM3T0xU-WN3RWfB6-d62Q=s120-c-rp-mo-br100
                [text] => Het was echt leuk! Verrassend om zo door een ons toch best bekende stad te lopen. We hebben de challenge niet afgemaakt omdat een van ons beperkte energie heeft. Maar ook dat was geen probleem en er bleef nog steeds een competitie element in zitten.
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-08-27
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURwM2FQa0JnEAE
                [reply] => 
            )
    
        [9] => stdClass Object
            (
                [id] => 10
                [hidden] => 0
                [user] => Evgenia Potamianou
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJ-LP_Iyrc7ABRdfPzUpGQG0Fj-EokymQ3t2X8BopEW=s120-c-rp-mo-br100
                [text] => 
                [rating] => 4.0
                [highlight] => 
                [date] => 2023-07-03
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNKM2ZlenRRRRAB
                [reply] => 
            )
    
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    Thread Starter nathalievdl

    (@nathalievdl)

    I also found this info in the debug.log file, maybe it helps identify the problem? This is another error than what we had the other time when we got the 505 server error.

    [01-May-2024 14:21:12 UTC] PHP Notice: Function map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability edit_post against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/customer/www/utrechtphotochallenge.com/public_html/wp-includes/functions.php on line 6078

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @nathalievdl !

    This issue is not cause by Trustindex.

    What makes you think that it is?

    Feel free to write us, if you need further assistance,

    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @nathalievdl !

    If you still see an error message, could you send it to us!

    Trustindex Team

    Thread Starter nathalievdl

    (@nathalievdl)

    Hi @liditrudex

    I just activated the plugin again and I immediately get internal server error messages on my website again.



    It only occurs when the plugin is activated, once I deactivate it again I don’t have these errors anymore. I just copied the info again in the advanced tab below. Can you check what is happening, or do you need more info?


    URL: https://utrechtphotochallenge.com
    MySQL Version: 5.7.44
    WP Table Prefix: wp_
    WP Version: 6.5.3
    Server Name: utrechtphotochallenge.com
    Cookie Domain: utrechtphotochallenge.com
    CURL Library Present: Yes
    CSS path: /home/customer/www/utrechtphotochallenge.com/public_html/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
    Version: 7.4.33
    Memory Usage: 172.82MB
    Memory Limit: 2048M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: On
    Max Script Execution Time: 120 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 11.8.3
    Options:
    active: 1
    version: 11.8.3
    page-details: Array
    (
    [id] => ChIJT3P7sDlvxkcRqAd0pe6kByk
    [name] => “Utrecht Photo Challenge”
    [address] =>
    [avatar_url] => https://lh3.googleusercontent.com/-iOCnzewJ8rk/AAAAAAAAAAI/AAAAAAAAAAA/2grCaS8NLcs/s160-c-k-mo/photo.jpg
    [rating_number] => 61
    [rating_score] => 4.9
    )

    subscription-id: 
    proxy-check: 
    style-id: 5
    review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="nl" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-rating-text"> <strong class="ti-rating ti-rating-large"> Rating_Text </strong> </div> <span class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </span> <div class="ti-rating-text"> <span class="nowrap">Gebaseerd op <strong>RATING_NUMBER recensies</strong></span> </div> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Verbergen" data-open-text="Lees verder" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> 
    filter: Array
        (
            [stars] => Array
                (
                    [0] => 5
                )
    
            [only-ratings] => 1
        )
    
    scss-set: drop-shadow
    lang: nl
    no-rating-text: 
    dateformat: d/m/Y
    rate-us-feedback: 
    verified-icon: 
    enable-animation: 
    show-arrows: 1
    content-saved-to: 11.8.3
    show-reviewers-photo: 
    download-timestamp: 1702721230
    widget-setted-up: 1
    disable-font: 
    show-logos: 
    show-stars: 
    load-css-inline: 
    align: 
    review-text-mode: 
    amp-hidden-notification: 
    review-download-token: f400cd71ee
    review-download-inprogress: 
    review-download-request-id: 135ae8159473g816
    review-download-modal: 0
    review-download-is-connecting: 
    review-manual-download: 
    reply-generated: 
    footer-filter-text: 
    show-header-button: 1
    reviews-load-more: 1
    activation-redirect: 
    notifications: Array
        (
            [review-download-available] => Array
                (
                    [active] => 
                    [do-check] => 
                )
    
            [rate-us] => Array
                (
                    [hidden] => 1
                )
    
            [not-using-no-widget] => Array
                (
                    [active] => 
                    [timestamp] => 1701864368
                )
    
            [not-using-no-connection] => Array
                (
                    [active] => 
                    [timestamp] => 1715674174
                )
    
        )
    
    update-version-check: 11.8.3

    Reviews: Array
    (
    [0] => stdClass Object
    (
    [id] => 1
    [hidden] => 0
    [user] => Janneke Verheul
    [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVaRnRMy8MPWuq-ey5ARWIXVB9-mEltP_bAcAlKwcZYI68=s120-c-rp-mo-br100
    [text] => Erg leuke activiteit voor alle leeftijden. Wij waren hier eind November 2023.

    Rondje is precies lang genoeg, zeker gezien de kou. (Misschien een ideetje om ook een wintervariant te maken).
    
    Leuk om op deze manier wat meer van Utrecht te zien. Carmen, onze begeleider, was ook erg enthousiast en zo flexibel om na afloop onder het genot van een warme chocomel met chocomel de beoordeling te doen.
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-06
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWb3FLSm13RRAB
                [reply] => 
            )
    
        [1] => stdClass Object
            (
                [id] => 2
                [hidden] => 0
                [user] => Bart Lugthart
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLJ48Gr9lKFNhpsht8NjNe9PWut2FtovKIbZChq8VM=s120-c-rp-mo-br100
                [text] => Wij vonden het super leuk om de challenge te spelen. De opdrachten waren heel duidelijk en ook het contact met de organisatie zowel voor die tijd als tijdens de challenge hebben wij als zeer prettig ervaren. Aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-12-05
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNWNk9hTXlBRRAB
                [reply] => 
            )
    
        [2] => stdClass Object
            (
                [id] => 3
                [hidden] => 0
                [user] => David Houtman
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocI3wo6NhaLkRFvovp-_qZQl3OV6dyQwmLcGVImqyTuJ=s120-c-rp-mo-br100
                [text] => De Utrecht photo challenge gespeeld met collega’s als teamuitje.
    We hebben er allemaal erg van genoten, echt fantastisch gedaan.
    Super leuke route met toffe plekjes van Utrecht, het is erg geinig en leuk om de foto’s zo gedetailleerd mogelijk na te maken. Een echte aanrader!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-17
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM1cTdlRnBBRRAB
                [reply] => 
            )
    
        [3] => stdClass Object
            (
                [id] => 4
                [hidden] => 0
                [user] => De Reisbeleving
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKgHXoeoG3oH8UAz1a-emvcueMu_IgwHUjWSRu7TH_-=s120-c-rp-mo-br100
                [text] => Gisteren hebben wij met ons team een super leuke middag gehad. We hebben de Utrecht Photo Challenge gedaan en op deze manier de stad weer op een andere manier leren kennen. Duidelijke uitleg en precies lang genoeg :)
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-12
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1eXZTNUhREAE
                [reply] => 
            )
    
        [4] => stdClass Object
            (
                [id] => 5
                [hidden] => 0
                [user] => Menno Snijders
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocIxjzUdolTjti7xVIX6OdBDPJuyuPTj_ExpzRjB6QSP=s120-c-rp-mo-br100
                [text] => Top challenge!
    
    We hebben deelgenomen aan deze challenge met onze directie van rond de 55 man. Het was een hele fijne manier om de binnenstad te leren kennen. Je krijgt met het volgen van de landkaart een goed gevoel van de belangrijke locaties in de binnenstad, terwijl je op een leuke manier met je team in specifieke houdingen de foto's zo goed mogelijk na doet. Kortom: geinige sociale interactie met je collega's, terwijl je cultureel het één en ander opsteekt van de verschillende fotolocaties.
    
    Wellicht leuk om te combineren met een pubquiz en eten na afloop. Ik was bij ons onderdeel van de organisatie, en wij kregen louter complimenten!
    
    Dankje Nathalie!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM1c0lLZEVBEAE
                [reply] => 
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                [user] => Olawale Oladiran
                [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKsoMU8-VQu6ZRcFXBXzISs4PXaTb4hSPZkSxM9SHNL=s120-c-rp-mo-ba2-br100
                [text] => It was my first ever photo challenge and I thoroughly enjoyed it!
    
    It was fun, engaging and memorable. I'd definitely recommend to anyone!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-09
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURadjRhQm5BRRAB
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                [user] => Sarie Jacobs
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                [text] => Heel leuk en hilarisch teamuitje gehad bij de Utrecht Photo Challenge. Dikke lol gehad bij het uitvoeren van de opdrachten en het vragen van hulp aan random voorbijgangers. Goed geweest voor de teambuiding!
                [rating] => 5.0
                [highlight] => 
                [date] => 2023-10-05
                [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURabGZDdlp3EAE
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                [text] => Hoe meer creativiteit, hoe meer MIN punten je bij hun krijgt. Dan moet je het geen photography Challenge noemen.
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                [highlight] => 
                [date] => 2023-10-04
                [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURaaGRMbDZ3RRAB
                [reply] => Hi Amber, dankjewel voor je feedback en super jammer dat je het zo hebt ervaren. Onze Challenge is om onze voorbeeldfoto’s zo gedetailleerd mogelijk na te maken. Daarbij gaat het om het vinden van bepaalde elementen in de stad en deze op de foto terug te laten komen. Hier scoren we punten voor. Er is daarnaast nog een creatieve opdracht waarbij creativiteit wordt beloond. Blijkbaar is de opdracht niet goed doorgekomen. De score is hierbij slechts één onderdeel, ik hoop dat jullie daarnaast een mooie tocht door de stad hebben gemaakt, plezier hebben gehad in het maken van de foto’s en een mooi plekje kunnen vinden voor de Polaroids. ^Nathalie van de Utrecht Photo Challenge
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                [user] => M.E.J. den Braber
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                [text] => Het was echt leuk! Verrassend om zo door een ons toch best bekende stad te lopen. We hebben de challenge niet afgemaakt omdat een van ons beperkte energie heeft. Maar ook dat was geen probleem en er bleef nog steeds een competitie element in zitten.
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                [highlight] => 
                [date] => 2023-08-27
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                [date] => 2023-07-03
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    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @nathalievdl !

    We’d need to see the error message from the console.

    Could you send it to us? Please include a screenshot too.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter nathalievdl

    (@nathalievdl)

    Hi, this is the screenshot of the error: https://drive.google.com/file/d/14MdfpKOohkzf5hvaipNqXMEnYafGFglA/view?usp=sharing

    Let me know if you need more info!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Thanks, we’re checking it.

    Thread Starter nathalievdl

    (@nathalievdl)

    Thank you @liditrudex!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Could you send us the error log info from the server log?

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘500 internal server error while plugin is activated’ is closed to new replies.