Getting Error

  • Resolved anupamaranjan

    (@anupamaranjan)


    7 months, 2 weeks ago

    After change the setting and clicking on Publish changes, its showing “

    Problem occurred while saving your settings. Please try again later!”

    How to fix this issue?

    “

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @anupamaranjan,

    Greetings from CookieYes!

    Could you please try the following troubleshooting methods and update us on the status?

    1. Switch Browsers:?Attempt to change the settings using a different browser. This helps rule out browser-specific issues.
    2. WordPress admin re-login: Please try again after re-login your WP admin account.
    3. Clear Cache: Clear your browser’s cache to eliminate any stored data that might be causing conflicts. Instructions for clearing the cache can usually be found in your browser’s settings.
    4. Check for Console Errors:?While attempting to save the settings, inspect the browser’s console for any error messages. If you encounter any console errors, please provide screenshots of the errors for further analysis.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @anupamaranjan,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    I’m having the same problem. After selecting the Japanese list, I was no longer able to save.

    1 to 3 have been implemented, no changes.
    Even if I try deleting the Japanese list and reinserting it, there is no change.

    When I click save, a message appears saying “Problem occurred while saving your settings. Please try again later!”

Viewing 3 replies - 1 through 3 (of 3 total)
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