• Resolved sibichan

    (@sibichan)


    Getting following error in sitekit dasboard in wordpress. Error connecting Site Kit.Unknown Error (code: Invalid JSON response).

    Data error in Analytics.Invalid JSON response.Retry didn’t work?

    The same problem while all other plugins were deactivated in the troubleshooting mode and site theme was switched to a default one.

    • This topic was modified 6 months, 1 week ago by sibichan.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sibichan

    (@sibichan)

    I tried to logout and connected again. Now getting following error

    Your site may not be ready for Site Kit

    Your site may not be ready for Site Kit. Looks like your site is having a technical issue with requesting data from Google services.
    Click here for more information, or to get more help, ask a question on our support forum and include the text of the original error message:
    google_api_connection_fail

    When click on the signin button gettitng following

    The request to the authentication proxy has failed with an error: request_failed Get help.

    • This reply was modified 6 months, 1 week ago by sibichan.
    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for opening a support topic @sibichan. Based on reviewing your site and your Site Health information, we’ll need to perform some checks to determine why you’re unable to set up the plugin. In order to do so, please share the following:

    1. Do you see any warnings or errors when checking yourSite Health status? (Tools > Site Health > Status), which differs from your Site Health information shared previously? Such errors may include REST endpoint references.
    2. What is your current location? I ask as Google services are blocked in some regions, and this can be one such reason for the final error you reported.
    3. Have you been able to set up Site Kit on this site previously, or on any other site on the same hosting platform?

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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