Cheapest variation always added to cart

This seems to be a compatibility issue indeed, most likely the AJAX plugin you’re using.

Hi again,

Which AJAX plugin? We’re not using any AJAX plugin that we know of. Can you help us finding this compatibility, please?

Thank you very much!

Hello Víctor Yeste

Thank you for your reply.

It appears that the AJAX code is coming from the Jupiter theme.
A few more scripts are running and possibly interfering with the default WooCommerce functionality.

Could you change your theme to a default theme like Storefront?
This will clarify things and give us a better understanding of the issue.
Let me know once you have done this.

I’d like to review your site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.

Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.

Once I have more information, I will be happy to help you resolve this issue. ??

Best regards.

Hi again,

Thank you very much. It seems like activating Storefront fixes the problem, so it seems like a problem of Jupiter theme.

I have uploaded the WooCommerce status into https://gist.github.com/VictorMYeste/aa1a3732321feaca1de34583278aa13c

I can’t leave Storefront activated because it would broken the website’s design, but I have asked the owners if we can select a time and day so I change the theme and you can do the test.

Regards!

Hi again,

I can leave Storefront activated at Friday at the time you wish, so you can inspect the problem and tell me to change back to the Jupiter theme so it doesn’t impact sales much. Which time would you prefer? And if you prefer to maintain this conversation in private by email, just tell me the address and I will write to you there.

We will be online from 8:30 to 14h.

Regards!

• This reply was modified 10 months ago by Víctor Yeste.

Hello @victormyeste,

As you’ve already identified the issue to be with the Jupiter team after switching over to Storefront, I recommend reaching out to their support team as they are better placed to provide further insights into the issue.

Let us know how it goes.

All the best!