Compatibility issue between WooCommerce 8.8.2 and two plugins Performance Lab

Hi @phanduynam thanks for getting in touch and for sharing your issue in detail. Could I first check if you have tested importing product data into WooCommerce 8.8.2 via CSV file without the Performance Lab and Modern Image Formats? And when you do, what is the end result? If you could share these screenshots and CSV from this test that would also help.

If the behaviour is different when the performance and image plugins are disabled, could you please share your?Site Health information?which will help us to see if anything obvious stands out from your setup.

I can also perform some further testing on my side if needed with this but if you could clarify the points above and share the information first that would be great.

@adamdunnage Because when I disabled the two plugins Performance Lab and Modern Image Formats the problem with WooCommerce stopped so I came to the conclusion that WooCommerce is conflicting with them.

@phanduynam Thanks for confirming. Could you please share your?Site Health information here so I can check your setup to see if there are any other obvious things that could be impacting this?

If possible as well, do you have another site you could test on such as a sub-directory? If not then no problem.

@adamdunnage

` wp-core

version: 6.5.2
site_language: vi
user_language: vi
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: /var/www/phankim.com
wordpress_size: 59,64 MB (62541046 bytes)
uploads_path: /var/www/phankim.com/wp-content/uploads
uploads_size: 133,25 MB (139719719 bytes)
themes_path: /var/www/phankim.com/wp-content/themes
themes_size: 12,12 MB (12706752 bytes)
plugins_path: /var/www/phankim.com/wp-content/plugins
plugins_size: 49,37 MB (51768447 bytes)
database_size: 36,34 MB (38109184 bytes)
total_size: 290,72 MB (304845148 bytes) wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.1
author: the WordPress team
author_website: https://www.ads-software.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /var/www/phankim.com/wp-content/themes/twentytwentyfour
auto_update: T?t wp-themes-inactive (2)

Twenty Twenty-Three: version: 1.4, author: the WordPress team, T?t t? ??ng c?p nh?t
Twenty Twenty-Two: version: 1.7, author: the WordPress team, T?t t? ??ng c?p nh?t wp-plugins-active (1)

WooCommerce: version: 8.8.2, author: Automattic, T?t t? ??ng c?p nh?t wp-plugins-inactive (7)

Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, T?t t? ??ng c?p nh?t
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, T?t t? ??ng c?p nh?t
LiteSpeed Cache: version: 6.1, author: LiteSpeed Technologies, T?t t? ??ng c?p nh?t
Media Cleaner: version: 6.7.3, author: Jordy Meow, T?t t? ??ng c?p nh?t
Media File Renamer: Rename for better SEO (AI-Powered): version: 5.9.0, author: Jordy Meow, T?t t? ??ng c?p nh?t
Modern Image Formats: version: 1.1.0, author: WordPress Performance Team, T?t t? ??ng c?p nh?t
Performance Lab: version: 3.0.0, author: WordPress Performance Team, T?t t? ??ng c?p nh?t wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 3072
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.55.0 wp-server

server_architecture: Linux 5.15.0-102-generic x86_64
httpd_software: LiteSpeed
php_version: 8.1.28 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 120
memory_limit: 256M
max_input_time: 240
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-04-18T15:44:28+00:00
utc-time: Thursday, 18-Apr-24 15:44:28 UTC
server-time: 2024-04-18T15:44:26+00:00 wp-database

extension: mysqli
server_version: 10.11.7-MariaDB-1:10.11.7+maria~ubu2204
client_version: mysqlnd 8.1.28
max_allowed_packet: 16777216
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/phankim.com/wp-content
WP_PLUGIN_DIR: /var/www/phankim.com/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Ch?a xác ??nh
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

@adamdunnage This is after I activated the 2 image and performance plugins

` wp-core

version: 6.5.2
site_language: vi
user_language: vi
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: /var/www/phankim.com
wordpress_size: 59,64 MB (62541046 bytes)
uploads_path: /var/www/phankim.com/wp-content/uploads
uploads_size: 133,25 MB (139719719 bytes)
themes_path: /var/www/phankim.com/wp-content/themes
themes_size: 12,12 MB (12706752 bytes)
plugins_path: /var/www/phankim.com/wp-content/plugins
plugins_size: 49,37 MB (51768447 bytes)
database_size: 36,34 MB (38109184 bytes)
total_size: 290,72 MB (304845148 bytes) wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.1
author: the WordPress team
author_website: https://www.ads-software.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /var/www/phankim.com/wp-content/themes/twentytwentyfour
auto_update: T?t wp-themes-inactive (2)

Twenty Twenty-Three: version: 1.4, author: the WordPress team, T?t t? ??ng c?p nh?t
Twenty Twenty-Two: version: 1.7, author: the WordPress team, T?t t? ??ng c?p nh?t wp-plugins-active (3)

Modern Image Formats: version: 1.1.0, author: WordPress Performance Team, T?t t? ??ng c?p nh?t
Performance Lab: version: 3.0.0, author: WordPress Performance Team, T?t t? ??ng c?p nh?t
WooCommerce: version: 8.8.2, author: Automattic, T?t t? ??ng c?p nh?t wp-plugins-inactive (5)

Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, T?t t? ??ng c?p nh?t
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, T?t t? ??ng c?p nh?t
LiteSpeed Cache: version: 6.1, author: LiteSpeed Technologies, T?t t? ??ng c?p nh?t
Media Cleaner: version: 6.7.3, author: Jordy Meow, T?t t? ??ng c?p nh?t
Media File Renamer: Rename for better SEO (AI-Powered): version: 5.9.0, author: Jordy Meow, T?t t? ??ng c?p nh?t wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 3072
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.55.0 wp-server

server_architecture: Linux 5.15.0-102-generic x86_64
httpd_software: LiteSpeed
php_version: 8.1.28 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 120
memory_limit: 256M
max_input_time: 240
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-04-18T15:54:40+00:00
utc-time: Thursday, 18-Apr-24 15:54:40 UTC
server-time: 2024-04-18T15:54:38+00:00 wp-database

extension: mysqli
server_version: 10.11.7-MariaDB-1:10.11.7+maria~ubu2204
client_version: mysqlnd 8.1.28
max_allowed_packet: 16777216
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/phankim.com/wp-content
WP_PLUGIN_DIR: /var/www/phankim.com/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Ch?a xác ??nh
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

@phanduynam Thanks for the information and for your patience while I performed some testing on my side. I have tested this on a fresh WordPress install with both the Performance Lab and the Modern Image Formats plugins active.

I uploaded the same CSV products file that you shared to the site through the WooCommerce plugin and I don’t seem to get the same result as you do. You can see this here in the screenshot shared of what I can see after the upload:

It’s likely that this is happening for you due to a different third party conflict or perhaps a configuration setting but from my testing I can’t see the two plugins mentioned as the cause.

Is there anything else I can help you with?