Can No Longer Access Dashboard after Activating Plugin

  • Resolved amywitt

    (@amywitt)


    7 months ago

    We recently updated the theme to Kadence/Virtue (free version) while also updating the php version to 8.3. This morning, we received a message that the ‘free version of Virtue/Kadence requires a plugin’. The plugin for ‘One Click Demo for Kadence Importer’ was in the Plugins list with the option to ‘Activate’. We activated it and immediately received several warnings:

    Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php on line 128

    Warning: Cannot modify header information – headers already sent by (output started at /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php:128) in /home/earthwalkers/www/www/wp-includes/pluggable.php on line 1435

    Warning: Cannot modify header information – headers already sent by (output started at /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php:128) in /home/earthwalkers/www/www/wp-includes/pluggable.php on line 1438

    Since this morning, we have been unable to access the dashboard. Also, the url has an extension on it: https://www.earthwalkers.me/165-2/

    How can we regain access to the dashboard so we can deactivate the plugin? The website appears to mostly be working, though the first warning is displayed at the top (Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php on line 128) .

    UPDATE – 4/19/24 – I found the plugin that was activated on Apr 16 at 09:13 in the cPanel

    Location: /home/earthwalkers/www/www/wp-content/plugins/kadence-importer

    The files that are listed are:

    assets
    inc
    kadencethemes
    languages
    vendor
    views

    Should I just stick with deleting the entire Inc folder that contains the OneClickDemoImport.php file? This is what seems to be causing the block with accessing the WP Dashboard. Or is it safe to delete the entire ‘kadence-importer’ plugin?

    • This topic was modified 7 months ago by amywitt.

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Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @amywitt

    Delete the entire kadence-importer directory to remove the entire plugin. If you only remove the single files in the plugin, you’ll likely have a fatal error. Delete the entire plugin directory with all the files and let us know if that works for you.

    However, warnings don’t generally cause fatal errors that prevent you from accessing the dashboard. Warnings are not errors. Are there any errors besides the warnings?

    Thread Starter amywitt

    (@amywitt)

    Thank you for your response. I will delete the entire plugin directory for kadence-importer tomorrow morning.

    To be clear, we just need to check the box next to ‘kadence-importer’, then click ‘Delete selected’ – correct?

    We are not seeing any other warnings or actual error messages when we try to access the WP Dashboard.

    When I accessed https://www.earthwalkers.me/wp-admin/ just now, I see the following warnings on a white page and can’t proceed past this page.

    Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php on line 128

    Warning: Cannot modify header information – headers already sent by (output started at /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php:128) in /home/earthwalkers/www/www/wp-includes/pluggable.php on line 1435

    Warning: Cannot modify header information – headers already sent by (output started at /home/earthwalkers/www/www/wp-content/plugins/kadence-importer/inc/OneClickDemoImport.php:128) in?/home/earthwalkers/www/www/wp-includes/pluggable.php?on line?1438


    Because these warnings and lockout happened after activating the kadence-importer plugin, and all of the warnings point to ‘oneClickDemoImport.php’, we’re thinking that this issue was triggered by activating the kadence-importer.

    Referring to the first warning ‘must have public visibility in ….. on line 128’ – I did find line 128 and can see that it’s currently set to ‘private’. I’m not sure what I would change it to in order to make it work.

    Thread Starter amywitt

    (@amywitt)

    Good morning — We’re confirming that deleting the Kadence-importer directory worked and now we can access the WP dashboard. Thanks for your help!

    Amy & Michelle

Viewing 3 replies - 1 through 3 (of 3 total)
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