New version of Yith Product Add-Ons is not compatible with Siteground Optimizer

  • Hi Yith Support Team,

    I hope this message finds you well. I am reaching out to report an issue I encountered after updating to the latest version of Yith Product Add-Ons. Unfortunately, it seems that this new version is not compatible with Siteground Optimizer, as it has been in the past.

    The specific problem I am encountering is that after installing the new version of Yith Product Add-Ons, the plugin no longer functions as it did previously. The options associated with the add-ons fail to appear within the product page. Upon further investigation, I discovered that deactivating Siteground Optimizer resolves this issue, allowing the plugin to function properly once again.

    While I understand the importance of Siteground Optimizer in optimizing the performance of my website and recognize its role in prioritizing speed, the functionality provided by Yith Product Add-Ons is also crucial for my site’s operations.

    I would greatly appreciate your assistance in resolving this compatibility issue between Yith Product Add-Ons and Siteground Optimizer. Is there a workaround or a solution that can allow both plugins to function harmoniously without compromising the speed optimizations provided by Siteground Optimizer?

    Thank you for your attention to this matter. I look forward to your prompt response and assistance in resolving this issue.

    Sincerely,

    Joanna Gil.

Viewing 1 replies (of 1 total)
  • Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I’ve done some tests with the latest version of both plugins in my local installation, but it worked correctly.

    In this case, I suggest you try enabling and disabling the settings of the Siteground Optimizer plugin until you find the one causing the issue, and then let us know which option was responsible for the error so we can try to replicate it.

    If you still have issues, please send us the link to a product so we can see what is happening.

    Thanks for your cooperation.

Viewing 1 replies (of 1 total)
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