Hey there, @anthonyflibustiers! Thanks for contacting us. I’m happy to help you.
I just tested this on my website and I was able to export the report as a Shop Manager. The report was also sent to the email connected to the Shop Manager account, since it was requested by that account.
My question is, how can I specify a different recipient for this export
The email will be sent to the email connected to the account that requested it. So, if you requested it as the admin, it will send it to the admin’s email.
?how it comes that it only works when logged as the admin ?
It should be possible to do it as shop manager, so let’s investigate to find out why this issue is happening.
Do you have any plugins that change the user roles?
Can you please share a screenshot of what you see on the reports when you are logged in as Shop Manager? Does the download button not appear?
I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Looking forward to your reply.
Have a wonderful day!
