Discount price not getting reducee.

  • Resolved freelancerlk

    (@shajhan)


    7 months ago

    hi I have enable auto apply coupon when they purchase product A. The discount amount applied to product B. Long story short buy product A category get 10% on any product category on B or C. The issue is when they first buy the product category B and then buy product category A. The coupon applies but price of product B/C is not getting reduced.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @shajhan,

    Greetings from WebToffee Support!

    Thank you for reaching out to us regarding the issue you are experiencing. In order for us to better understand the coupon configuration and assist you effectively, could you please provide us with the following information:

    1. Screenshots of the coupon edit page for the coupon you are experiencing issues with. Please ensure to include screenshots of all tabs of the coupon settings.
    2. WooCommerce System Status report: You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This report provides details about your site environment and configurations.

    By providing this information, we’ll be able to analyze the issue more comprehensively and offer you the most appropriate solution. Thank you for your cooperation, and we look forward to assisting you further.

    Thread Starter freelancerlk

    (@shajhan)

    how do i submit? here its public. can i email to you?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @shajhan,

    If you have privacy concerns, you can securely share the requested information with us via this link. This will ensure that your information remains confidential and is accessible only to our support team.

    Thank you for your cooperation, and we appreciate your understanding.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @shajhan,

    Since you are using the premium version of the plugin, and as this forum primarily focuses on supporting the basic version, I will proceed to mark this thread as resolved. Further assistance can be provided through the dedicated support desk for the premium version of the plugin.

    Thank you for your understanding.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Discount price not getting reducee.’ is closed to new replies.