• Resolved MadeleineLenagh

    (@madeleinelenagh)


    I reinstalled WooCommerce recently after having uninstalled it a few years ago. But now I need a webshop. Every time I open WP now, I get an error message:
    WooCommerce?uIa81BA_wc_reserved_stock?table creation failed. Does the?wp_0pteb?user have CREATE privileges on the?wp_woth1?database?

    So I did a system status report, and it shows a large number of tables missing. Which could possibly be the reason I’m having trouble setting various options, like shipping, for my products.

    I read an old forum topic saying to change a script in wpconfig from uppercase letters to lowercase letters and managed to blow up the entire website. I have everything back now, except all the work I did during the past 3 weeks. So this time I would appreciate a way to fix this. ??

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 24 total)
  • Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    This is an excerpt from the status report

    WC Database Version: 8.8.2
    WC Database Prefix: uIa81BA_
    Total Database Size: 24.26MB
    Database Data Size: 17.14MB
    Database Index Size: 7.12MB
    uIa81BA_woocommerce_sessions: ? Table does not exist
    uIa81BA_woocommerce_api_keys: ? Table does not exist
    uIa81BA_woocommerce_attribute_taxonomies: ? Table does not exist
    uIa81BA_woocommerce_downloadable_product_permissions: ? Table does not exist
    uIa81BA_woocommerce_order_items: ? Table does not exist
    uIa81BA_woocommerce_order_itemmeta: ? Table does not exist
    uIa81BA_woocommerce_tax_rates: ? Table does not exist
    uIa81BA_woocommerce_tax_rate_locations: ? Table does not exist
    uIa81BA_woocommerce_shipping_zones: ? Table does not exist
    uIa81BA_woocommerce_shipping_zone_locations: ? Table does not exist
    uIa81BA_woocommerce_shipping_zone_methods: ? Table does not exist
    uIa81BA_woocommerce_payment_tokens: ? Table does not exist
    uIa81BA_woocommerce_payment_tokenmeta: ? Table does not exist
    uIa81BA_woocommerce_log: ? Table does not exist

    Stef

    (@serafinnyc)

    Can you do us a favor and go to WooCommerce > Status > Get Systems Report and copy it, then come back here and use a code block to pate it into. If you want to omit the site url you can. Nothing else though.

    Thanks

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    `
    ### WordPress Environment ###
    
    WordPress address (URL): 
    Site address (URL): 
    WC Version: 8.8.2
    REST API Version: ? 8.8.2
    Action Scheduler Version: ? 3.7.4
    Log Directory Writable: ?
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Microsoft-IIS/10.0
    PHP Version: 7.4.33
    PHP Post Max Size: 16 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.70.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.16-MariaDB
    Max Upload Size: 16 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.8.2
    WC Database Prefix: uIa81BA_
    Total Database Size: 24.58MB
    Database Data Size: 17.43MB
    Database Index Size: 7.15MB
    uIa81BA_woocommerce_sessions: ? Table does not exist
    uIa81BA_woocommerce_api_keys: ? Table does not exist
    uIa81BA_woocommerce_attribute_taxonomies: ? Table does not exist
    uIa81BA_woocommerce_downloadable_product_permissions: ? Table does not exist
    uIa81BA_woocommerce_order_items: ? Table does not exist
    uIa81BA_woocommerce_order_itemmeta: ? Table does not exist
    uIa81BA_woocommerce_tax_rates: ? Table does not exist
    uIa81BA_woocommerce_tax_rate_locations: ? Table does not exist
    uIa81BA_woocommerce_shipping_zones: ? Table does not exist
    uIa81BA_woocommerce_shipping_zone_locations: ? Table does not exist
    uIa81BA_woocommerce_shipping_zone_methods: ? Table does not exist
    uIa81BA_woocommerce_payment_tokens: ? Table does not exist
    uIa81BA_woocommerce_payment_tokenmeta: ? Table does not exist
    uIa81BA_woocommerce_log: ? Table does not exist
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    uia81ba_bwg_image: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    uia81ba_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    uia81ba_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    uia81ba_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_trp_dictionary_en_us_nl_nl: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
    uia81ba_trp_gettext_en_us: Data: 0.36MB + Index: 0.39MB + Engine InnoDB
    uia81ba_trp_gettext_nl_nl: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
    uia81ba_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    uia81ba_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    uia81ba_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    uia81ba_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    uia81ba_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    uia81ba_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    uia81ba_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    uia81ba_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uia81ba_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    uia81ba_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    uia81ba_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    uia81ba_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    uia81ba_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    uia81ba_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    uia81ba_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    uia81ba_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    uia81ba_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    uia81ba_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    uia81ba_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    uta81ba_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uta81ba_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    uta81ba_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    uta81ba_options: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    uta81ba_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uta81ba_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    uta81ba_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uta81ba_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    uta81ba_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    uta81ba_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 680
    bwg_gallery: 2
    bwg_tag: 41
    custom_css: 1
    customize_changeset: 1
    elementor_library: 1
    es_template: 2
    language_switcher: 3
    nav_menu_item: 101
    page: 86
    post: 23
    product: 2
    proof_gallery: 2
    pt-music-album: 7
    pt-portfolio: 6
    revision: 306
    whizzy_proof_gallery: 1
    wp_global_styles: 1
    wpcf7_contact_form: 1
    yprm_footer_builder: 5
    yprm_header_builder: 7
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    Redux Framework: by Team Redux – 4.4.15
    Advanced Custom Fields: by WP Engine – 6.2.9
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.56
    All-in-One WP Migration: by ServMask – 7.81
    Black Studio TinyMCE Widget: by Black Studio – 2.7.2
    Contact Form 7: by Takayuki Miyoshi – 5.9.3
    CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.2
    Envato Market: by Envato – 2.0.11
    Extendify: by Extendify – 1.13.5
    Easy HTTPS (SSL) Redirection: by Tips and Tricks HQ – 1.9.2
    WPBakery Page Builder: by Michael M - WPBakery.com – 7.6
    PixProof: by Pixelgrade – 2.0.1
    PT Music Album: by Promo Theme – 1.0.4
    PT Novo Shortcodes: by Promo Theme – 4.2.5
    PT Portfolio: by Promo Theme – 1.0.5
    QuickCal: by QuickCal – 1.0.12
    Advanced Editor Tools: by Automattic – 5.9.2
    Unyson: by ThemeFuse – 2.7.31
    Increase Maximum Upload File Size: by Imagify – 2.0.4
    WooPayments: by Automattic – 7.5.3
    WooCommerce PayPal Payments: by WooCommerce – 2.6.1
    WooCommerce Shipping & Tax: by WooCommerce – 2.5.4
    WooCommerce: by Automattic – 8.8.2
    WP File Manager: by mndpsingh287 – 7.2.6
    Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina): by Jordy Meow – 6.5.5
    WP Super Cache: by Automattic – 1.12.0
    
    ### Inactive Plugins (0) ###
    
    
    ### Dropin Plugins () ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### Logging ###
    
    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 134 KB
    
    ### WC Pages ###
    
    Shop base: ? Page ID is set
    but the page does not exist
    
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Novo
    Version: 4.2.5
    Author URL: https://themeforest.net/user/ypromo
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: novo/woocommerce/archive-product.php version 4.0.0 is out of date. The core version is 8.6.0
    novo/woocommerce/cart\cart-empty.php
    novo/woocommerce/cart\cart-item-data.php
    novo/woocommerce/cart\cart-totals.php
    novo/woocommerce/cart\cart.php
    novo/woocommerce/cart\cross-sells.php
    novo/woocommerce/cart\mini-cart.php
    novo/woocommerce/cart\proceed-to-checkout-button.php
    novo/woocommerce/cart\shipping-calculator.php
    novo/woocommerce/checkout\form-billing.php
    novo/woocommerce/checkout\form-checkout.php
    novo/woocommerce/checkout\form-shipping.php
    novo/woocommerce/checkout\payment.php
    novo/woocommerce/checkout\review-order.php
    novo/woocommerce/content-product.php
    novo/woocommerce/content-single-product.php
    novo/woocommerce/content-widget-product.php
    novo/woocommerce/global\quantity-input.php
    novo/woocommerce/global\wrapper-end.php
    novo/woocommerce/global\wrapper-start.php
    novo/woocommerce/loop\add-to-cart.php
    novo/woocommerce/loop\loop-end.php
    novo/woocommerce/loop\loop-start.php
    novo/woocommerce/loop\no-products-found.php
    novo/woocommerce/loop\orderby.php
    novo/woocommerce/loop\pagination.php
    novo/woocommerce/loop\price.php
    novo/woocommerce/loop\rating.php
    novo/woocommerce/loop\result-count.php
    novo/woocommerce/loop\sale-flash.php
    novo/woocommerce/notices\error.php
    novo/woocommerce/notices\notice.php
    novo/woocommerce/notices\success.php
    novo/woocommerce/order\order-details-customer.php version 6.5.0 is out of date. The core version is 8.7.0
    novo/woocommerce/order\order-details.php
    novo/woocommerce/order\tracking.php
    novo/woocommerce/product-searchform.php
    novo/woocommerce/single-product\add-to-cart\external.php
    novo/woocommerce/single-product\add-to-cart\grouped.php
    novo/woocommerce/single-product\add-to-cart\simple.php
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    novo/woocommerce/single-product\add-to-cart\variation-add-to-cart-button.php
    novo/woocommerce/single-product\meta.php
    novo/woocommerce/single-product\price.php
    novo/woocommerce/single-product\product-attributes.php
    novo/woocommerce/single-product\product-image.php
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    novo/woocommerce/single-product\title.php
    novo/woocommerce/single-product\up-sells.php
    novo/woocommerce/single-product-reviews.php
    novo/woocommerce/single-product.php
    novo/woocommerce/content-product_cat.php
    novo/woocommerce/taxonomy-product_cat.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### WooPayments ###
    
    Version: 7.5.3
    Connected to WPCOM: Yes
    WPCOM Blog ID: 85225860
    Account ID: acct_1P8eVWCKjMpGGmRp
    Payment Gateway: Disabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Public Key Encryption: Disabled
    Auth and Capture: Enabled
    Documents: Enabled
    Logging: Disabled
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: NL
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: –
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
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    Disabled Features: minified-js
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    async-product-editor-category-field
    launch-your-store
    
    Daily Cron: ? Next scheduled: 2024-04-28 06:34:24 +02:00
    Options: ?
    Notes: 72
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 50
    Oldest: 2024-04-26 14:13:56 +0000
    Newest: 2024-04-28 02:19:11 +0000
    
    Pending: 2
    Oldest: 2024-04-28 14:14:14 +0000
    Newest: 2024-04-28 14:19:11 +0000
    
    Failed: 1
    Oldest: 2024-04-26 14:48:59 +0000
    Newest: 2024-04-26 14:48:59 +0000
    
    
    ### Status report information ###
    
    Generated at: 2024-04-28 08:13:57 +02:00
    `
    Stef

    (@serafinnyc)

    For some reason the prefix changed somewhere. We’re you tinkering in the database or using an app that somehow changed the prefix for those tables?

    If you look at your system report the prefix for all tables is

    uIa81BA

    but those tables are looking for

    uta81ba

    Do you know how to change the prefix for those tables? Let me know your skillset please and if not I’ll instruct you how.

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    Thank you, Stef. I attempted to change the prefix several days ago and blew up my entire website. That should say something about my skillset. ?? Curiosity and perseverance have gotten me this far. So yes please, I would appreciate instructions on how to do this.

    Stef

    (@serafinnyc)

    Ha, got it. Well, super simple. Log into phpmyadmin and then click the database for which you are changing these. Then click the SQL tab.

    Then place this in the box and click go.

    RENAME table uta81ba_ TO uIa81BA_;

    That’s it. Those tables should now be recognized. Here’s a screenshot

    Hope this helps

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    I logged into phpMyAdmin (there were two accounts listed but it seemed to be obvious which one I needed and, if I didn’t already have white hair, it would have gone white. A list of 117 tables with that prefix? I tried to select them all and then do what you described but got an error message.

    At that point my hosting provider finally agreed to step in (he’s not a fan of WordPress) and see if he can fix things. So I’ll wait for him now and get back to you.

    Stef

    (@serafinnyc)

    I think you misunderstood what I wrote. I don’t think I said SELECT all your tables. I think I even pointed the exact flow in my screenshot. 1, 2 and 3.

    But I’m glad your host has stepped in.

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    I don’t think I misunderstood you. But your screenshot showed a very clear source, for your database and I encountered a list of 117 tables! I have no idea why my phpadmin looks so different from what you showed.

    I don’t know if my hosting provider can solve it, he’s always said that he dislikes WP, but we shall see.

    Stef

    (@serafinnyc)

    All WP databases are pretty the same. There was no need to touch any tables as I stated and showed in my screenshot.

    1. Tap the DB that you want to change this for. Some folks have more than one DB in their instance
    2. Then tap SQL tab
    3. Paste the snippet I wrote for you
    4. Click “Go”

    That’s it. Nothing else to do. You can always take a screenshot of your phpmyadmin area.

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    That’s exactly what I’ve been doing, whether or not tables are selected. This is the error message I get:

    #1146 – Table ‘wp_woth1.uta81ba_’ doesn’t exist

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    And I checked again, but the table prefix in my database is actually uia81ba_. And I still got the error message #1146 – Table ‘wp_woth1.uia81ba_’ doesn’t exist

    Stef

    (@serafinnyc)

    I don’t think you’re understanding what I stated above. That’s why you’re missing this. I don’t know how to better explain this. Do you NOT see the “T” in the incorrect table prefixes that I posted above?

    Your prefix is with an “I” NOT a “T” and that’s why these tables are not being recognized. Please tell your host that. I’m scared of what you are doing.

    Thread Starter MadeleineLenagh

    (@madeleinelenagh)

    Stef, I’m not that stupid. I copied and pasted exactly what you posted here. And the message I got from SQL was that it could not find any tables spelled with a t. It isn’t distinguishing the uppercase T from the lower case t. And when I took a second look at the incorrect code, I saw that what we were seeing as a T could also be an uppercase I (with serif).

    uIa81BA_

    And that’s what I’m seeing in the database: uia81ba_ Which would mean that the prefix is correct. So something else is wrong.

    Stef

    (@serafinnyc)

    No one called you stupid. But if you look at your system report they’re at the bottom. Clear as day. I’m using uppercase to point out the LETTER not that it is uppercase. That’s irrelevant.

    You also said earlier you selected all the tables when you first did this. That was not the process. So I’m going to bow out and let someone else help you.

Viewing 15 replies - 1 through 15 (of 24 total)
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