Popup doesn’t

  • Resolved hilaryjb

    (@hilaryjb)


    7 months, 1 week ago

    I created a popup, but clicking the trigger has no effect.

    I would guess this has something to do with these js error messages:

    Uncaught TypeError: Cannot set properties of null (setting 'value')
at testy/:2068:47
testy/:2081 Uncaught TypeError: Cannot set properties of null (setting 'onclick')
at testy/:2081:13

Uncaught TypeError: Cannot read properties of undefined (reading 'replace')
at HTMLParagraphElement. (frontend_blocks.js:8:13998)
at HTMLParagraphElement.dispatch (jquery.min.js:2:40035)
at v.handle (jquery.min.js:2:38006)

    Sorry I can’t show you the page affected, as it’s on a staging site behind a password.

    Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tejas Sonawane

    (@tejassonawane21)

    Hi @hilaryjb,

    Thanks for reaching out.

    We were unable to replicate the issue at our end.

    Please take the actions listed below:
    1) Ensure that you are using the latest version of the ‘Responsive Blocks’ plugin.
    2) If yes, please try deactivating all the plugins other than the ‘Responsive Blocks’ plugin one by one and check if the issue is resolved.
    3) Create a new staging site with only the ‘Responsive Blocks’ plugin activated.

    Hope this works for you.

    Best Regards,
    Tejas

    Tejas Sonawane

    (@tejassonawane21)

    Hi @hilaryjb,

    Could you please confirm if the issue is resolved?

    Best Regards,
    Tejas

    Plugin Author CyberChimps

    (@cyberchimps)

    Hi @hilaryjb,

    Since there is no reply I am marking this as closed

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Popup doesn’t’ is closed to new replies.