Weird orders – products being doubled
-
Hello!
In the last few weeks we’ve had issues with 3 orders. The customer buys for example 3 products, everything looks fine and she completes the purchase. Afterwards something happens, all the products are doubled. This shows inside Woocommerce and in the order confirmation email that the customer receives. The added products are on separate lines and have a weird “svea_to_cart_key” text with a bunch of numbers.
Our developers are currently investigating this bug, thinking it might have something to do with Woocommerce but they wanted me to also investigate this with Svea as well as your plugin.
Do you have any idea what might be causing this issue?
The orders all happened on 3 different dates; 20th of april, 27th of april and 28th of april.
Any insight is very much appreciated, thank you!
PS: As far as I know we have not updated any plugins recently.
The page I need help with: [log in to see the link]
- The topic ‘Weird orders – products being doubled’ is closed to new replies.