Hi there!
I’d be happy to assist you with this.
The Order # and date is part of the template, and there is no option to hide it.
However, this code snippet can help:
add_filter( 'woocommerce_email_styles', 'add_woocommerce_email_styles', 10, 2 );
function add_woocommerce_email_styles( $css, $email ) {
// define the ids of the emails for which you want to add CSS rules
$email_ids = array(
'new_order',
);
// adds CSS rules to these emails only
if ( in_array( $email->id, $email_ids ) ) {
$css .= 'div[id^="body_content_inner"] > h2 { display: none; }';
}
return $css;
}
It’s from this forum – https://stackoverflow.com/questions/50223952/remove-order-from-woocommerce-order-on-hold-new-order-emails/#answer-66929692
You can add it to your website using a code snippets plugin – https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-add-a-custom-filter-or-function-with-code-snippets/
“Also when I add new body text, it doesn’t match what is shown in the preview.”
Could you send a screenshot for this? If you have a cache plugin on your website, please clear it and see if that will fix the issue.
Regards,
Karla
