• Resolved alaasaedy

    (@alaasaedy)


    Hello NF Team,

    I have multiple forms to collect signature on internal policies. New submissions appears on the submissions list but when exporting the list of submissions they’re not there.

    Any help?

    Environment
    
    Home URL: https://kb-stg.itworx.com
    Site URL: https://kb-stg.itworx.com
    Ninja Forms Version: 3.8.3
    Ninja Forms DB Version: 1.4
    Ninja Forms Gatekeeper: 22
    Ninja Forms "Dev Mode": Enabled
    WP Version: 6.4.4 - Supported
    WP Multisite Enabled: No
    Web Server Info: nginx/1.14.0
    PHP Version: 7.4.16
    MySQL Version: 5.5.5
    SQL Version Variable: 10.5.22-MariaDB-1:10.5.22+maria~ubu1804
    PHP Locale: negative_sign:
    
    WP Memory Limit: 40M
    WP Debug Mode: No
    WP Language: Default
    WP Max Upload Size: 1 GB
    PHP Post Max Size: 1G
    Max Input Nesting Level: 64
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    SUHOSIN Installed: No
    Server IP Address: 172.31.22.247
    Host Name: ip-172-31-22-247.eu-central-1.compute.internal
    SMTP: localhost
    smtp_port: 25
    Default Timezone: Plugins
    
    Activated Plugins: Advanced Custom Fields by WP Engine version 6.2.9
    Ajax Search Lite by Ernest Marcinko version 4.11.5
    All-in-One WP Migration by ServMask version 7.81
    Classic Editor by WordPress Contributors version 1.6.3
    Custom Fonts by Brainstorm Force version 2.1.5
    Custom Post Templates by Simon Wheatley version 1.5
    Download Attachments by dFactory version 1.3
    Elementor by Elementor.com version 3.21.4
    Elementor Header & Footer Builder by Brainstorm Force
    Nikhil Chavan version 1.6.28
    WPCode Lite by WPCode version 2.1.12
    Max Mega Menu by megamenu.com version 3.3.1
    Meta Box by MetaBox.io version 5.9.7
    Ninja Forms by Saturday Drive version 3.8.3
    Plugin Notes Plus by Jamie Bergen version 1.2.6
    Post Meta Revisions by John Blackbourn version https://wordpress.stackexchange.com/questions/221946
    Post Views Counter by dFactory version 1.4.6
    Posts 2 Posts by scribu version 1.7.3
    Restrict User Access by DEV Institute version 2.6.1
    SearchWP Live Ajax Search by SearchWP
    LLC version 1.8.2
    Unlimited Elements for Elementor by Unlimited Elements version 1.5.104
    weDocs by weDevs version 2.1.5
    Wordfence Security by Wordfence version 7.11.5
    WP Data Access Premium by Passionate Programmers B.V. version 5.3.9
    WP Extra File Types by Davide Airaghi version 0.5.2
    WP Mail SMTP by WP Mail SMTP version 4.0.1
    wp-mpdf by Florian 'fkrauthan' Krauthan version 3.8.3
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Faisal Ahammad

    (@faisalahammad)

    Hi @alaasaedy,

    Please refer to my previous comment on your other ticket, and it should resolve this issue as well. If not, please let me know. Thank you.

    Shaylee

    (@shayleehansen30)

    Hi @alaasaedy.

    Were you able to figure out why your submissions were not exporting? If not, please feel free to contact our Customer Success team. We offer free support to all users, so don’t hesitate to reach out for any help you may need!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘New Form Submission are in the Submission List and not in the Exported CSV file’ is closed to new replies.