• Hello,

    Thank you for the plugin.

    I installed it last week, and overall it looks good. The payments work well, but the refund feature doesn’t work.

    1. Steps to reproduce

    1.1) make a real payment for the product, with the price in the USD currency

    1.2) open the Woo order and press the refund button

    1.3) enter the full refund amount in UAH into the related field and press the ‘refund via plata’ button

    1.4) it shows the ‘invalid refund amount’ alert and refund isn’t made

    I had an idea that the amount should be in USD, as the product’s price was in it. (Though the refund section shows the UAH price in brackets).

    Putting the price in USD and clicking refund also shows some notice, but eventually creates the refund. It made the refund, but in UAH, as expected. So it was a partial refund.

    In this way, it’s impossible to make a full refund at all.

    Please fix it.

    Thank you

  • The topic ‘Full refund doesn’t work’ is closed to new replies.