• Resolved duckrogers007

    (@duckrogers007)


    After latest update nothing is shown in AIO settings, all empty pages, and also in pages AIO setting just wont load, and also no icon in DIVI builder.

    Just all like it doesnt load at all.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support J Burns

    (@subiewrx)

    Hi @duckrogers007,

    Thanks for reaching out and I’m sorry you’re experiencing an issue with AIOSEO and Divi.

    Can you please use the Health Check & Troubleshooting plugin (https://www.ads-software.com/plugins/health-check/) to debug possible conflicts by following these steps:

    This test will not affect the site for your visitors.

    1. Make sure to have a default WordPress theme like Twenty Tweny installed.
    2. Go to?Plugins > Add New?and install and activate the?Health Check & Troubleshooting plugin.
    3. Go to?Plugins > Installed?Plugins and click on?Troubleshoot?below the All in One SEO plugin.
    4. This will temporarily disable all the plugins and switch to a default theme only for your user ID without impacting what your visitors see.
    5. Check to see if you’re able to reproduce the problem. If not, then activate your Divi theme/builder under Troubleshooting Mode at the top and recheck for the issue.
    6. You can continue testing by activating your plugins one at a time under Troubleshooting Mode and rechecking for the issue.
    7. Once you’re done troubleshooting, deactivate and delete the Health Check & Troubleshooting plugin.

    If you’re unable to determine the conflict, would you be able to check for errors in your browser error console?so I can help you?

    Please follow these steps:

    1. Go to the screen where you’re experiencing the problem and open the browser developer tools. You can find instructions for each browser here?–?https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
    2. Reload the screen and check the?Console?tab for errors which will show in red.
    3. Take a screenshot or copy and paste these errors and send them to me and I can investigate this further.

    We also have an article on this here – https://aioseo.com/docs/how-to-open-the-browser-error-console/

    We’re looking forward to helping you.

    Thanks!

    Plugin Support Prabhat

    (@prabhatrai)

    Hi?@duckrogers007,

    We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘nothing displays if you go into settings ALSO’ is closed to new replies.