Functionality

Hi @sherry22,

Yes, it certainly does. To send the PDF via email you will first need to have setup a Notification email on the form. You can then create (or edit) a PDF on that same form and enable the Notifications setting.

Hello, I’m not sure what I’m missing but I’m not getting emails with pdfs – emails at all.

I have notifications turned on to my email. I added this shortcode to the body of the form [gravitypdf]. Even without doing that I’m not getting an email. I have a form named with a template assigned.

What am I missing?

Hi @sherry22,

If you deactivate Gravity PDF on your website, do you begin receiving Gravity Forms email notifications? If not, please refer to Gravity Forms notification troubleshooting guide.

If you get notifications with Gravity PDF deactivated, there’s likely a PDF-related issue to address. Reactivate the plugin and then:

1. Run the Core Font Installer
2. Try view a PDF from your Entry List admin page
3. Try install and activate the WP Debugging plugin, then Preview your form and submit it. Any PHP errors should get displayed. Deactivate the WP Debugging plugin when finished testing.

Please let me know what issue(s) you find.

Hello, the forms is sending via email now.

Will every pdf form submission be called the same form name or can you number them?

• This reply was modified 9 months, 2 weeks ago by Sherry22.

Great to hear you’ve been able to resolve the email problem!

You can include Gravity Forms merge tags in the PDF Filename setting to make the document name unique for each entry. Including the {entry_id} merge tag is a simple way do this.

Hi Jake, thanks for this. I tested it out with the following and I’m not getting what is inputted in (as the pdf form name that comes through via email).

{Name (Last):2.6} {Name (First):2.3} PDF

I have a field set to first name and a field set to last name. What am I doing wrong?

I also don’t understand what the numbers mean.

Hi @sherry22,

Here’s a short video that provides an overview of how Gravity Forms merge tags work: https://www.gravityforms.com/video/merge-tags/. And here’s Gravity Forms documentation about merge tags: https://docs.gravityforms.com/field-merge-tags/

If you have entered {Name (Last):2.6} {Name (First):2.3} PDF into the PDF Filename setting, that means the last name and first name from a Name field with an ID of 2 will replace those two tags e.g. Jake Jackson PDF.pdf. If field ID 2 does not exist, is not a Name field, or has been left blank, the PDF filename will be PDF.pdf instead.

Experiment with different merge tags to get the optimal filename you’d like for your PDF. Should you have additional questions or problems with the PDF Filename, it would be best to open a new support ticket.

Thanks!

Perfect! thanks so much.