VPI cron not working

please do me a screenshot on your screenshot, but little above , there is some important info capped on your screenshot

here is whole screenshot in pdf format https://medicoengineer.com/wp-content/uploads/2024/05/info.pdf

from my side checking, I see some VPI generated recently , please share me few links from the queue list that is showing in “green color”

you can see queue list in Page Optm -> VPI

there is no any link in green color you can see in picture.

also note that I have Excluded my logo from being lazy loaded but still it is being lazy loaded.

• This reply was modified 6 months, 2 weeks ago by vinode.

emmm , interesting issue

please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Ok I’m sending mail but I couldn’t understand your support system, what’s here and what’s on email?

you are also from support team you can share this issue for the resolution but you are making system more complicated, It looks like You aren’t interested in solving the problem. However I see the Response of You email support team

it shouldn’t be that complicated , have you received any reply ?

if so , the mail ticket should have a ticket number , please share me the number and I will follow up

or you can use this link : https://store.litespeedtech.com/store/submitticket.php if mail ticket doesn’t work nicely for you , this one is more like web page based ticket system

• This reply was modified 6 months, 2 weeks ago by qtwrk.

are you not from Litespeed cache support team?

Why you are making the system so complicated?

You should have access to Share the issues of Users to the developers as they can solve.

If it’s not so then I think you must inform the user that we will only solve the issues recieved from xyz source. Upto my information this is support forum but still you are suggesting to go else where! It has been 6 days so far but there’s no solution so far from your side that’s very hilarious. What is happening with my website core web vitals and user experience only I can Feeel ??

• This reply was modified 6 months, 2 weeks ago by vinode.

I apologize for the inconvenience

yes, this is support forum , but for some complicated cases/issues , we’d like to ask user to directly submit a ticket to our own support system where our devs are available and could step in if needed, for deeper investigation.

are you not connected with your developers?

Every support representative has direct access to create ticket and sumbit to their developers for prompt resolution. But Litespeed technology isn’t a small name , i don’t know why your support procedure is that much complicated. A support representative is saying that create a ticket in our support ??, it means that representative isn’t from Respective company. Anyways I need Resolution I will go to every procedure whether it’s comfortable or not but Seriously it’s bad experience from you. After six days you people are saying Go to other support forum to get Resolution.