Site Kit encountered an error

  • Resolved jcdmworld

    (@jcdmworld)


    10 months ago

    `Failed to execute ‘removeChild’ on ‘Node’: The node to be removed is not a child of this node.</p> <pre class=”wp-block-code”><code>in span in button in ForwardRef in LoadingWrapper in div in div in UserInputPreviewGroup in div in div in UserInputPreview in div in Cell in div in Row in div in Grid in div in div in Layout <strong>in SettingsCardKeyMetrics</strong> error in div in Cell in div in Row in SettingsAdmin in Route in Switch in SettingsModules in div in Cell in div in Row in div in Grid in div in SettingsApp in withRouter(SettingsApp) in Router in HashRouter in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @jcdmworld, thanks for getting in touch. So we can determine more on this, and ensure the error no longer occurs, please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.??
    2. When checking the Site Kit dashboard from a Chrome browser?incognito window?does the same occur? If so, please share any?browser console errors?that appear.?
    3. At what stage do you encounter this error? For example, does this appear each time you access the Site Kit dashboard, or only when you click on a particular button?

    Once we have the above we can advise on some troubleshooting suggestions, which may include testing from another browser or when Site Kit is the only plugin active, via the Health Check & Troubleshooting plugin.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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