Forbidden Promo Code

  • Resolved simarl

    (@simarl)


    6 months, 3 weeks ago

    Hello,

    When my customer tried to enter a promo code via our Woocommerce payment page, he was prevented by Anti-spam with the mention *** Forbidden. Anti-Spam by CLeanTalk ***. See IMAGE. How can I stop Anti-Spam from doing this?

    Thanks,

    Simon

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @simarl,

    Please, change these settings:

    • WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
    • → set the option “Set cookies” to “Auto” →
    • → set the option “Use CleanTalk JavaScript library” to “On” → Save Changes.

    Then clear your website cache. Make sure that the website cache is 24 hours or less.

    It will fix the issue. Did it help?

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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