woocommerce payment gateway selection in fundengine settings not applying

  • Resolved skyluve

    (@skyluve)


    6 months, 3 weeks ago

    good day fundengine, thanks for developing such wonderful plugin, when i first used it for test running of a charity website, i was able to select woocommerce payment gateway and apply it,, but now after updating the plugin, am not able to select woocommerce payment gateway anymore. if you click on the radio radio button of woocommerce gateway,it does not select it…

    I have also used previous versions,still same problem, i also tried it in other sub-domains, still same problem..

    please how should i solve such issue??/

    • This topic was modified 6 months, 3 weeks ago by skyluve.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi skyluve,

    Thank you for reaching out and bringing up the matter of FundEngine. We sincerely apologize for the inconvenience you’re experiencing with the WooCommerce payment gateway selection issue.

    After investigating the matter, we’ve confirmed that this is a known issue, and our development team is actively working on resolving it. We are currently working on a fix, and once it’s ready, we will release an update to address this issue.

    We appreciate your patience and cooperation in this matter. Rest assured, we are committed to providing a solution as soon as possible.

    Best regards,
    Ikbal

    Hi skyluve,

    Good news! Our development team has resolved the problem with the FundEngine WooCommerce payment gateway feature. Updates will be available shortly. If you need immediate assistance or access to the build version, please contact our plugin help desk.

    Thanks for your patience and understanding.

    Best Regards
    Ikbal

    Hi,

    I have the same issue that the Woocommerce payment option is not selectable in the setting.
    I’m running a clean install of woocommerce & fundengine v1.7.0.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @oli4r,

    I hope you are doing well & extremely sorry for the delayed response.

    We haven’t yet released the new version for our other tasks. Nonetheless, I’m providing the build version here – https://d.pr/f/jx1eB8. Please download and activate this version. Hopefully, this will resolve your issue.

    Best Regards,
    Reju

Viewing 4 replies - 1 through 4 (of 4 total)
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