Muliple sites down after last update

  • Resolved EricH

    (@thevisitorcounterplugin)


    6 months, 2 weeks ago

    Since last update 20 minutes ago a few sites I use the plugin on have critical errors. Can you please check asap?

    [Tue May 14 09:54:23.836018 2024] [proxy_fcgi:error] [pid 2137128:tid 140177246738176] [client 208.115.199.29:0] AH01071: Got error 'PHP message: PHP Warning: require_once(/path/to/wp-content/plugins/header-footer-elementor/vendor/autoload.php): Failed to open stream: No such file or directory in /path/to/wp-content/plugins/header-footer-elementor/header-footer-elementor.php on line 32; PHP message: PHP Fatal error: Uncaught Error: Failed opening required '/path/to/wp-content/plugins/header-footer-elementor/vendor/autoload.php' (include_path='.:') in /path/to/wp-content/plugins/header-footer-elementor/header-footer-elementor.php:32\nStack trace:\n#0 /path/to/wp-settings.php(517): include_once()\n#1 /path/to/wp-config.php(90): require_once('...')\n#2 /path/to/wp-load.php(50): require_once('...')\n#3 /path/to/wp-blog-header.php(13): require_once('...')\n#4 /path/to/index.php(17): require('...')\n#5 {main}\n thrown in /path/to/wp-content/plugins/header-footer-elementor/header-footer-elementor.php on line 32', referer: https://example.com

Viewing 4 replies - 1 through 4 (of 4 total)

  • My website crashed too. Solution: replace/rollback with this version: header-footer-elementor.1.6.28 then wait for another update. Test on the staging site before you update the main website.

    deleted


    • This reply was modified 6 months, 2 weeks ago by Ralf R?mling.
    • This reply was modified 6 months, 2 weeks ago by Ralf R?mling.
    • This reply was modified 6 months, 2 weeks ago by Ralf R?mling.

    Go to wp-content/plugins/header-footer-elementor/header-footer-elementor.php and delete line 32.

    • This reply was modified 6 months, 2 weeks ago by praetor09634.
    Plugin Support bsfankusht

    (@iankusht)

    Hello @thevisitorcounterplugin ,

    We apologize for the inconvenience that has been caused by the recent issues – “Error messages during plugin activation” and the “Conflict with WP SVG Images plugin”. We are pleased to inform you that we have released an update to fix the issues.

    Please update the plugin to the latest version 1.6.31 to resolve the issues.

    Thank you for your understanding and patience. If you have any further questions or encounter any issues, please let us know.

    cc – @praetor09634 , @ralf-r , @mohsinworld

Viewing 4 replies - 1 through 4 (of 4 total)
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