• Dear Elementor Support Team,

    I am writing to follow up on a critical issue I’ve been experiencing while using the Elementor page builder plugin.

    Despite my efforts to troubleshoot the problem, I continue to encounter difficulties when attempting to change fonts within Elementor. This issue persists not only in Google Chrome but also in alternative browsers such as Opera. Each time I make an attempt, the browser crashes, displaying the error message: “Aw snap! Something went wrong while displaying this page.”

    As this problem extends across multiple browsers, it significantly disrupts my workflow and impedes my ability to efficiently create and customize pages for my website. Given the widespread usage of both Chrome and Opera, resolving this issue is paramount to ensuring a seamless user experience.

    I have exhausted all basic troubleshooting steps, including clearing cache and cookies, updating browsers, and ensuring Elementor and associated plugins are up to date. Regrettably, none of these measures have alleviated the issue.

    I urgently seek your expertise and assistance in diagnosing and resolving this matter. Any insights, troubleshooting steps, or recommendations you can provide would be immensely appreciated.

    Please let me know if there are any specific logs or information I can provide to aid in the troubleshooting process. Your prompt attention to this urgent matter is sincerely appreciated.

    Thank you for your time and support. I look forward to your swift response and resolution.

    Best regards

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