• Resolved jeeringly5307

    (@jeeringly5307)


    Hi, I’m having an issue with CAPTCHA not showing up on my blog comments form. I’m using turnstile, but even the simple math captcha doesn’t show up when I enable it. The captcha shows up fine on the admin page. I’ve tried changing themes, disabling all plugins besides AIOWPS, clearing all caches including my browser and on cloudflare, and nothing seems to make a difference. It’s only the comments section that seems to be missing it. (It was also missing from WP forms, but I’m not sure that that’s an AIOWPS issue, since I didn’t see an option for that. It was easy enough to fix that using WP forms.)

    Any ideas on why this may not be working? Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @jeeringly5307

    Can you please cross-check the WP security > Bruteforce > Captcha settings have the

    Enable CAPTCHA on comment forms: on.

    https://snipboard.io/fJX9aS.jpg

    IF I cross-check in my local it works and shows captcha on post comment form.

    https://snipboard.io/WcDLQt.jpg

    Make sure you check in incognito window not logged in.

    If still an issue let me know which Theme, WordPress and AIOS version you have there.

    Regards

    Thread Starter jeeringly5307

    (@jeeringly5307)

    Yes,

    The “Enable CAPTCHA on comment forms: on” is selected which is why I am writing in the first place. What you are demonstrating in “https://snipboard.io/WcDLQt.jpg” is a regular captcha and not a Cloudflare turnstile captcha, which is why I am writing about this issue.

    To reiterate: “The captcha shows up fine on the admin page. I’ve tried changing themes, disabling all plugins besides AIOWPS, clearing all caches including my browser and on cloudflare, and nothing seems to make a difference. It’s only the comments section that seems to be missing it. (It was also missing from WP forms, but I’m not sure that that’s an AIOWPS issue, since I didn’t see an option for that. It was easy enough to fix that using WP forms.)”

    Under Brute Force > CAPTCHA settings

    The Default CAPTCHA is: Cloudflare Turnstile

    Yes, the site key and secret key are correct

    All of these are enabled:
    Enable CAPTCHA on login page: ON

    Enable CAPTCHA on registration page: ON

    Enable CAPTCHA on lost password page: ON

    Enable CAPTCHA on custom login form: ON

    Enable CAPTCHA on comment forms: (Enable this if you want to insert a CAPTCHA field on the comment forms.) ON

    Now when I go to the page with the comment block and inspect the code, the only thing that comes up for AIOS is on the entire page is <p class=”comment-form-aios-antibot-keys“>

    I created a new test page with three different types of comment blocks and none of them had the turnstile CAPTCHA either. <p class=”comment-form-aios-antibot-keys“>

    This has been tested on different templates, disabling all plugins, all different options and still the Brute Force Cloudflare Captcha doesn’t work on the comment form. We have also deleted and reinstalled and tried all known troubleshooting options, and are past basic troubleshooting.

    For additional information, on the admin side (Login Form and Lost Password) the Cloudflare CAPTCHA turnstile does work.

    Thank you for taking the time to review this and letting me know what can be done to resolve this issue.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @jeeringly5307,

    Can you please share the page having the problem ( post detail page url ) using the https://pastebin.com/ burn after read option if possible?

    Here you said the comment block, does it mean the Glutenberg comment block?

    What we use is comment_form_after_fields action hook to add the captcha as you do not see even the match captcha I see an issue regarding this hook not being called.

    Also please cross-check if it is not an issue of the page cache. If any caching on flush it.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘CAPTCHA does not appear on blog post comments form’ is closed to new replies.