No products in bundle pop-up window

Adding another question. Is it possible to remove the detail lines below the selection boxes? I would only like to display the selection boxes without the descriptive info below, it looks cluttered. Thanks!

Hi @kristincali

Thank you for using our plugin.

We apologize for the inconvenience you have experienced. After reviewing the URL you provided, we found that the server is currently returning 0 products. To help resolve this issue, please check the following:

– Ensure that the listed products are purchasable and available for sale.

– Confirm that the products are in stock and not out of stock.

– Make sure the products are published and not set to private.

– Try listing a simple, basic product to test if the issue is related to the specific type of products you are trying to list.

– Experiment with a different set of products to see if the problem persists.

The issue is related to the listed products for each item.

We hope these troubleshooting steps help you identify and resolve the issue with your listed products.

Please ask your different questions in another topic.

Best regards

Thank you for the reply. Yes all my products are in stock, purchasable, not private, etc. I tried adding new products with different categories, etc. I’ve had family make actual purchases on the site so the products are definitely working. I created a new bundle product, didn’t work. and I tried deactivating and deleting the plugin, then reinstalled it, still nothing.

I also noticed while editing the product page that the dropdown returns no items, so there’s a disconnect somewhere, like the plugin is not able to see my products.

I also tried changing my theme with no luck.

Hi @kristincali

We apologize for the inconvenience.

This is Emily from the plugin support team.

Please follow the below steps.

– Deactivate all of the plugins on your site (including cache plugins) and only keep WooCommerce + Product bunlde plugin.

– Try it again.

In case the above tip can not help you, try the same bundle product on our demo website. If it works properly on the demo website then it should be debugged on your website.

In case it doesn’t work on the demo website too, please provide us a screenshot of the bundle configuration to let us create the same bundle and test it.

If you have the pro version of the plugin please contact us here to get a premium support in case the above tips can not help you.

I hope it helps.

Best Regards

Hi @kristincali

We apologize, but we are closing this ticket since we did not receive a response from your side. If you require further assistance, please feel free to open a new ticket. We are here to help and look forward to addressing your needs.

Best Regards

This issue is not resolved.

Following your steps did not work and the demo did not work. See attached images from the demo.

Hi @kristincali

Thank you for the screenshots.

Yes, there was a mistake on your end.

Please enter a product name in the search fields. This will display a list of matching products for you to select from. Similarly, for categories, enter the category name.

For more information, check our written tutorials here and our video tutorials here.

I hope this helps.

Best regards